Nurse Navigator

Success Matcher Recruitment; San Francisco (CA); Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Equity package

Job summary

Success Matcher Recruitment is recruiting an experienced Registered Nurse to lead end-to-end care management for surgical patients from initial inquiry through post-operative recovery.

You will gather medical histories, retrieve records, and coordinate referrals to top surgeons, while guiding patients through scheduling, travel, and post-op adherence. The role blends clinical care with AI-powered workflow design.

Qualifications

• Active RN license (any state) with 5–12 years of clinical nursing experience.
• Background in surgical settings preferred (orthopedics, spine, bariatric, cardiac, or general surgery).
• Remote work experience with discipline to work from home 70% of the time.

Responsibilities

• Manage an active caseload of surgical patients from inquiry through full post-op recovery.
• Gather medical histories, retrieve records, and facilitate referrals to top surgeons.
• Guide patients through provider selection, scheduling, travel, and post-op adherence.
• Track patient outcomes and ensure safe transitions of care.
• Collaborate with product/engineering teams to build AI-powered clinical workflows.

Skills

RN license

Surgical nursing

Remote work experience

Travel readiness

Tech-savvy AI tools

Education

Registered Nurse credential

Tools

EHR familiarity

AI-powered workflows

Job description

Are you an experienced Registered Nurse who remains deeply passionate about direct patient care but is ready to escape clinical burnout? Do you want to use your expertise to help shape the future of digital health?

Our client is a fast-growing, pre-Series A, AI-native Centers of Excellence platform that is completely transforming how self-insured employers navigate and manage high-cost surgical care. By partnering directly with the world's leading medical providers, they eliminate hidden fees and deliver transparent, superior outcomes for patients.

As an early Nurse Navigator on this tight-knit team, you will coordinate end-to-end surgical episodes of care while helping design and build the company's core clinical operating system. This is a unique hybrid role—70% remote work-from-home—offering a highly competitive tech-industry salary and meaningful equity package.

What You Will Be Doing

Comprehensive Care Management: Managing an active caseload of surgical patients from initial inquiry through their full post-operative recovery, interacting directly with premier U.S. and international medical providers.

Clinical Preparation: Gathering detailed medical histories, retrieving clinical records, and facilitating referrals to top specialist surgeons for consultations.

Patient Advocacy: Guiding patients step-by-step through provider selection, surgical scheduling, pre-op requirements, travel logistics, and post-op adherence.

Outcome Optimization: Tracking patient-reported health outcomes rigorously, identifying potential recovery issues early, and ensuring safe transitions of care.

AI & Product Development: Collaborating with the product and engineering teams to build, refine, and scale AI-powered clinical workflows.

Key Requirements

Licensure & Experience: Active RN license (any state) with 5 to 12 years of total clinical nursing experience. Strong preference for background in surgical settings (e.g., orthopedics, spine, bariatric, cardiac, or general surgery).

Remote Capability: Prior remote work experience with the proven discipline to work productively from home 70% of the time.

Location Flexibility: Must be based in the SF Bay Area or Sacramento region and able to travel to the San Francisco office 5 days per month.

Tech-Forward Attitude: Highly tech-savvy and genuinely excited about AI tools; you adapt quickly to rapidly evolving software and processes.

Balanced Mindset: Still deeply passionate about patient care (not burnt out) , but equally comfortable tracking business metrics and navigating a direct, fast-paced startup culture.

On-Target Earnings (OTE): $140,000 - $155,000 inclusive of performance bonuses