Nurse Care Coordinator – Triage, Evac & Case Management

MedAire, Inc

Phoenix, Northern (AZ, KY)

Hybrid

USD 70,000 - 90,000

Full time

14 days+

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Job summary

MedAire, Inc is seeking a Coordinating Nurse to manage routine medical activities for client service requests, coordinating among clients, physicians, hospitals, and ancillary providers to ensure positive outcomes and exceptional service. The role requires an Arizona RN license (or ability to obtain), ACLS certification, and a minimum of 3 years in ICU/ER.

You will triage calls, oversee cases to closure, and support pre-travel and medical evacuation services, while maintaining confidentiality

Qualifications

Current RN license in Arizona or ability to obtain one.
ACLS certification is required.
Minimum 3 years recent ICU/ER experience.
Temporary license application to be provided within 2 weeks of employment; permanent AZ licensure within 4 months.

Responsibilities

Triage incoming calls to resolve medical situations; escalate when needed.
Monitor and manage open cases through closure, ensuring outcomes and compliance.
Provide pre-travel and evacuation medical assistance and coordinate related services.
Review case records and report findings to evaluate service quality and compliance.
Maintain HIPAA confidentiality and regulatory compliance.
Implement cost containment strategies in all managed cases.
Perform other duties as assigned.