NSOC Alarm Monitor — 2nd Shift

GardaWorld; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Job summary

GardaWorld Security is seeking an NSOC Operator in St. Louis to monitor real-time feeds, respond to alarms, and coordinate with internal teams during events. You will document actions and maintain clear communication with stakeholders, ensuring safety of people and assets.

The role requires a high school diploma, flexibility for a 24/7 schedule, and the ability to work independently or in a team, with a focus on accuracy and rapid decision-making.

Qualifications

• High school diploma or equivalent; security-related education a plus.
• Call center or customer service experience preferred.
• Willingness to work 24/7 rotating shifts incl nights, weekends, and holidays.
• Authorized to work in the United States; pass screening.

Responsibilities

• Monitor real-time data feeds (cameras, alarms, systems) and respond per protocols.
• Coordinate with internal departments and local branches to manage events.
• Maintain incident logs with actions and updates in the logging database tool.
• Communicate clearly to stakeholders during events with timely updates.
• Identify security issues and assist in SOP improvements.

Skills

Hands-on Approach

Problem Solving

Strong Communication

Relationship Management

Ethical Practice

Resilience

Education

High school diploma or equivalent

Job description

GardaWorld Security is seeking an NSOC Operator in St. Louis to monitor real-time feeds, respond to alarms, and coordinate with internal teams during events. You will document actions and maintain clear communication with stakeholders, ensuring safety of people and assets.

The role requires a high school diploma, flexibility for a 24/7 schedule, and the ability to work independently or in a team, with a focus on accuracy and rapid decision-making.