NPI Systems Engineer - Wafer Inspection & Customer Support

KLA; Milpitas (CA); On-site; USD 95,000 - 161,500; Full time

Job summary

KLA Milpitas is seeking an NPI Product Engineer to gain deep systems engineering knowledge of wafer inspection platforms and lead diagnostics, software features, and training initiatives. You will support customers globally, prepare plans of action, and communicate findings through technical reports.

Ideal candidates hold a Master’s or Bachelor’s in engineering or a related field, with hands‑on experience on KLA Inspection systems, strong communication, and willingness to travel up to 20%

Qualifications

• Bachelor's Degree in Engineering, Physics, IT/Software/Networking, Electronics, Optics, Mechanical, Software or related field.
• Hands‑on experience building, operating, and solving problems for KLA Inspection systems.
• Knowledge of servers, electrical and mechanical systems, and/or motion control.
• Excellent oral and written communication skills.
• Results‑oriented, proactive problem solver with ability to quickly grasp technical information.
• Willingness to travel domestically and internationally up to 10–20%.

Responsibilities

• Gain a systems engineering level knowledge of wafer inspection systems, including image processing servers, wafer stage, and motion control.
• Support customers in operation, installation, upgrade, diagnosis, repair, and application of systems.
• Provide written or hands-on action plans when first-line support cannot resolve issues at customer sites.
• Write technical reports on issues, analysis, status, and engineering recommendations.
• Lead NPI/Sustaining tasks, including diagnostics, software feature development, and training plans.
• Collaborate with engineering teams during reviews to feedback on serviceability and improvements.
• Drive small projects in a matrix environment.

Skills

NPI Engineering

Systems engineering

Customer support

Problem solving

Communication skills

Team collaboration

Education

Bachelor's Degree in Engineering or related field

Master's Degree in Engineering or related field

Job description

KLA Milpitas is seeking an NPI Product Engineer to gain deep systems engineering knowledge of wafer inspection platforms and lead diagnostics, software features, and training initiatives. You will support customers globally, prepare plans of action, and communicate findings through technical reports.

Ideal candidates hold a Master’s or Bachelor’s in engineering or a related field, with hands‑on experience on KLA Inspection systems, strong communication, and willingness to travel up to 20%