NPI Product Engineer — Wafer-Inspection Systems

KLA; Totowa (NJ); On-site; USD 86,000 - 146,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

KLA is seeking a Service Engineer to join our team in Totowa, NJ, focusing on wafer inspection systems and related hardware and software. The role supports customers globally with installation, upgrades, diagnosis, and repairs, contributing to high performance and reliability of our tools.

You will collaborate with engineering, field operations, and service teams, gaining exposure to image processing servers, motion control, and opto-mechanical subsystems while advancing diagnostic capabilities

Qualifications

• Bachelor's degree in engineering, physics, IT/software, electronics, optics, mechanical, or related field with 2 years of proven experience.
• Hands-on experience building, operating, and solving problems for KLA inspection systems.
• Knowledge of servers, electrical and mechanical systems, and/or motion control.
• Strong communicator who thrives in a collaborative environment and enjoys teaching others.

Responsibilities

• Gain a systems engineering level knowledge of wafer inspection systems (image processing servers, wafer stage, vibration isolation, motion control, opto-mechanical and wafer handling).
• Support external and internal customers in operation, installation, upgrade, diagnosis, repair and application of systems.
• Respond to situations where first-line support failed by providing written plans or hands-on assistance at customer sites (Asia, USA, Europe).
• Write technical reports communicating issues, analyses, and recommendations.
• Lead NPI/Sustaining tasks including diagnostics improvements, software feature requirements, training plans and documentation.
• Collaborate with Engineering during reviews to provide feedback on design for serviceability and improvements.
• Drive small projects in a matrix environment.

Skills

Systems engineering basics

Troubleshooting hardware

Motion control knowledge

Image processing experience

Customer support

Travel readiness

Education

Bachelor's degree in a technical field

2 years experience in KLA inspection systems

Tools

Diagnostics software

Motion control hardware

Job description

KLA is seeking a Service Engineer to join our team in Totowa, NJ, focusing on wafer inspection systems and related hardware and software. The role supports customers globally with installation, upgrades, diagnosis, and repairs, contributing to high performance and reliability of our tools.

You will collaborate with engineering, field operations, and service teams, gaining exposure to image processing servers, motion control, and opto-mechanical subsystems while advancing diagnostic capabilities