NPI Product Engineer

KLA-Belgium; Totowa (NJ); On-site; USD 86,000 - 146,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) with company matching

Employee stock purchase program (ESPP)

Tuition reimbursement

Job summary

KLA, a global leader in diversified electronics for the semiconductor manufacturing ecosystem, is seeking a Systems Engineer to gain deep knowledge of wafer inspection systems and related technologies. You will support customers worldwide, handle installation, upgrades and repairs, and contribute to continuous improvements across cross-functional teams.

Based in Totowa, NJ, the role requires hands-on problem solving, strong communication, and adaptability.

Qualifications

• Bachelor's degree in Engineering, Physics, IT/Software/Networking, Electronics, Optics, Mechanical, Software or related technical field with two years of proven experience.
• Hands-on experience building, operating, and solving problems for KLA Inspection systems.
• Knowledge of servers, electrical and mechanical systems, and/or motion control.
• Motivated by helping others succeed, enjoys instructing, fixing, working with groups of people, and explaining sophisticated things simply.
• Availability for travel both domestically and internationally up to 10–20%.

Responsibilities

• Gain a systems engineering level knowledge of wafer inspection systems and related subject areas.
• Support external and internal customers in operation, installation, upgrade, diagnosis, repair and application of systems.
• Respond to first-line issues with written plans of action via email or hands-on at customer sites in Asia, USA, and Europe.
• Write technical reports communicating issues, analyses, and recommendations.
• Drive small projects in a matrix environment.

Skills

Hands-on problem solving

Communication & relationship building

Adaptability

Technical comprehension

Travel readiness

Education

Bachelor's Degree in Engineering/related field

Tools

Servers

Electrical systems

Mechanical systems

Motion control

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Services Team

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description

Gain a systems engineering level knowledge of highly sophisticated, groundbreaking wafer inspection systems. Including the image processing servers, wafer stage, vibration isolation, motion control, opto‑mechanical and Automated Wafer handling subject areas Support external and internal customers in the operation, installation, upgrade, diagnosis, repair and application of systems Respond to situations where first‑line support has failed to resolve problems by providing written plans of action by e‑mail or hands‑on assistance at customer sites in the Asia, USA and Europe Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations Implement and supervise progress of the NPI/Sustaining work tasks. This will include Diagnostic improvements, software feature requirements development, training plans and documentation planning and contribution Work closely with Engineering teams, attending concept and design reviews to provide feedback on serviceability of new designs and potential improvements Drive small projects in matrix environment

Responsibilities

• Gain a systems engineering level knowledge of highly sophisticated, groundbreaking wafer inspection systems.
• Including the image processing servers, wafer stage, vibration isolation, motion control, opto‑mechanical and Automated Wafer handling subject areas.
• Support external and internal customers in the operation, installation, upgrade, diagnosis, repair and application of systems.
• Respond to situations where first‑line support has failed to resolve problems by providing written plans of action by e‑mail or hands‑on assistance at customer sites in the Asia, USA and Europe.
• Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.
• Implement and supervise progress of the NPI/Sustaining work tasks.
• This will include Diagnostic improvements, software feature requirements development, training plans and documentation planning and contribution.
• Work closely with Engineering teams, attending concept and design reviews to provide feedback on serviceability of new designs and potential improvements.
• Drive small projects in matrix environment.

Minimum Qualifications

• Bachelor's Degree in Engineering, Physics, IT/Software/Networking, Electronics, Optics, Mechanical, Software or related technical field and two (2) years of proven experience
• Hands‑on experience building, operating, and solving problems for KLA Inspection systems
• Knowledge of servers, electrical and mechanical systems, and/or motion control
• Person who will thrive in this job is interested in technology, human factors, business, driving improvements, and enjoys communicating and building working relationships
• Knowledge or experience with industry standard problem solving methodologies and models
• Results oriented, looking for challenges, and driven to excel
• Quick grasp of technical information
• Motivated by helping others succeed, enjoys instructing, fixing, working with groups of people, and explaining sophisticated things as simply as possible
• Flexibility to quickly adapt to dynamic environment (Adjust between program tasks and service team needs)
• Availability for travel both domestically and internationally up to 10-20%

Base Pay Range: $85,600.00 - $145,500.00 Annually

Primary Location: USA-NJ-Totowa-KLA

Benefits

• medical
• dental
• vision
• life
• other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off and paid company holidays
• family care and bonding leave
• Interns are eligible for some of the benefits listed.

We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.

KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee.

We take your privacy very seriously and confidentially handle your information.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.