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First Financial Credit Union is seeking a Branch Manager for our Montclair branch to lead a team of 3–6 staff toward outstanding service goals. You will oversee branch operations, comply with federal and state regulations, and guide staff in sales and service strategies.
The role emphasizes leadership, regulatory compliance, and a proactive approach to community banking, with opportunities for personal development and process improvement.
Job Description Joining First Financial Credit Union as a Branch Manager at our Montclair branch means becoming part of a team of dedicated and self-motivated individuals who enjoy assisting others in a collaborative and forward-thinking environment. As a Branch Manager, you will inspire and guide a team of 3-6 employees towards achieving service-oriented goals. Utilizing your comprehensive knowledge of Federal and State regulations, you will be instrumental in opening and closing the branch, adhering to operational and security policies. Our most effective Branch Managers are characterized by their strategic thinking and robust leadership abilities. If you resonate with these attributes and excel in a service-driven environment, First Financial Credit Union offers you an exceptional career opportunity.
Coaches and develops employees to enhance their cross-selling abilities, sales knowledge, and overall sales performance.
Coaching and developing staff members, ie. Personal Development Plans
Team building of subordinates, including promoting a positive culture
assists members with completing documents; Complete understanding of all branch operations is essential, encompassing audit, branch operations certifications, ATM fulfillment, and the maintenance of vaults and cash negotiables.
Direct supervision over branch personnel including: Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and law
conducting performance appraisals and recommending salary adjustments, employee status change, etc.
Developing higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
Performs all duties in compliance with laws, regulations Credit Union policies and procedures
High School graduate or equivalent. The position requires at least two years of prior experience as a Branch Manager within or in the banking industry.
Business Development methods
Knowledge of Credit Union operations and audit experience
Demonstrated supervisory skills sufficient to manage a staff of four or more
Ability to work independently and in teams to analyze business and personnel information and make sound decisions
Strong team-building and coaching skills
Community Minded, Like You
Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.
Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community.