Assistant Branch Manager

First Financial Credit Union; Redlands (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Employee Assistance Program

Life Insurance

Long-term Disability

Voluntary Benefits

Paid Time Off

401(k) with Safe Harbor

Incentives

Product Pricing

Employee Recognition

Travel Opportunities

Gain Sharing

Job summary

First Financial Credit Union in Redlands, CA is seeking an Assistant Manager to lead a 3-6 person team at our branch, ensuring service excellence and regulatory compliance. You will drive coaching, sales, and strong staff development within a collaborative environment.

You will work with the Branch Manager to oversee branch operations, improve service metrics, and ensure compliance with credit union policies.

Qualifications

• Leadership experience in a financial institution is required.
• Experience with Real Estate lending, Consumer Lending, and product knowledge preferred.
• Proven track record of increasing sales and profitability.
• Knowledge of Credit Union operations and audit experience.
• Supervisory skills to manage a staff of three or more.
• HR laws and regulations knowledge.

Responsibilities

• Opening and closing the branch per policy.
• Coaches and develops employees to cross-sell and improve sales performance.
• Assist Branch Manager with staff development, including Personal Development Plans.
• Builds a positive culture and team morale.
• Ensure employee satisfaction and positive team culture.
• Recommend candidates for hire, termination, or discipline.
• Assist with funding consumer loans and review loan documentation for accuracy.
• Maintain knowledge of branch operations including audits and certifications.
• Assist with directing daily branch activities and supervising staff.

Skills

Leadership

Supervisory experience

Branch operations

Regulatory knowledge

Cross-selling

Team building

Interpersonal skills

Education

High School diploma or equivalent

College degree preferred

Job description

When you join First Financial Credit Union as an Assistant Manager in our Redlands branch, you will join a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members, our teams, and ourselves.

As an Assistant Manager, you will be able to use your supervisory experience to help motivate and lead a team of 3-6 employees to success in meeting service related goals. Each day you will use your strong knowledge of Federal and State regulations to assist in opening and closing the branch in accordance with operations and security policies.

Our most successful Assistant Managers possess strategic thinking and strong leadership skills. They value teamwork and have well-developed interpersonal communication skills. If these qualities align with your strengths and you thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial.

Job Responsibilities

• Branch opening and closing procedures in accordance with policy and procedures.
• Coaches and develops employees to be able to cross-sell, employee sales knowledge, and sales performance.
• Assists Branch Manager with coaching and developing staff members, i.e. Personal Development Plans
• Team building of subordinates, including promoting a positive culture.
• Ensure employee satisfaction and positive team culture
• Recommend candidates for hire, termination, or discipline.
• Expertise in funding consumer loans, as well as reviews documentation for accuracy and completeness; assists members with completing documents; research and resolves related issues.
• Full knowledge of all operations in the branch, including but not limited to, audit, branch operations certifications, ATM fulfillment, vault and cash negotiable maintenance.
• Assists Branch Manager with the directing daily activities of the branch.
• Assists Branch Manager with direct supervision over branch personnel including:
• Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and laws
• Reviewing progress of assignments, conducting performance appraisals and recommending salary adjustments, employee status change, etc.
• Developing higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
• Other duties as assigned.

Qualifications, capabilities and skills

• High School diploma or equivalent. College degree preferred.
• The position requires at least one year of experience in a leadership capacity at a financial institution as a Lead/Senior Level or with Supervisory experience within or in the banking industry.
• Preferred knowledge or experience in a Real Estate loan department, Consumer Lending, and general product knowledge
• Preferred Business Development experience
• Proven track record of increasing sales and profitability for assigned branch/department.
• Knowledge of Credit Union operations and audit experience
• Demonstrated supervisory skills sufficient to manage a staff of three or more employees.
• Knowledge of Human Resource Laws and regulations
• Ability to work independently and in teams to analyze business and personnel information and make sound decisions.
• Strong team-building and coaching skills
• Strong interpersonal/analytical skills

We offer the following exceptional benefits

• Medical, Dental, Vision, Flexible Spending Accounts and Employee Assistance Program
• Company-sponsored Life insurance, and Long term disability
• Voluntary Benefits with Colonial Life and Guardian
• Paid Time Off (PTO) for Non-Union employees
• Additional PTO Service award for every 5 years of service
• 401(k) with 3% Safe Harbor Employer Contributions
• Incentives and Recognition based on performance
• Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
• Employee appreciation and recognition events
• Opportunity to win trips
• Opportunities for gain sharing

Employer of Choice

Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and 401(k) plan to comprehensive medical benefits.

Community Minded, Like You

Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.

History

Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933!

For more information about the organization, please visit www.ffcu.org.