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Motocruit; Hartford (VT); In loco; USD 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

Motocruit in White River Junction, VT is seeking a Collision General Manager to lead a 12-person collision repair center. You will own day-to-day operations, team performance, and DRP relationships with GEICO and Progressive.

This on-site, full-time role emphasizes P&L ownership, KPI attainment, and process improvements to boost throughput and customer satisfaction. Base salary ranges $80,000-$120,000 per year with bonus potential.

Competenze

• Experience owning a shop P&L and achieving KPIs.
• Strong leadership and team-building skills.
• Experience with DRP programs and insurance partners.

Mansioni

• Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control.
• Lead, hire, train, and hold the shop team accountable.
• Manage relationships with insurance partners and adjusters, and keep DRP performance on track.
• Own customer satisfaction and resolve customer issues.
• Own the shop's financial results and KPIs such as cycle time, CSI, gross profit, and comebacks.
• Find and carry out process improvements that raise throughput and quality.

Conoscenze

Shop P&L ownership

Leadership

KPIs management

Insurance relations

Strumenti

Collision estimating software

Shop management systems

Descrizione del lavoro

White River Junction, United States

• State/Province Vermont
• City White River Junction
• Country United States

Job Description

Collision General Manager – White River Junction, VT area

Full time · On-site

Lead a 12-person collision repair center as its General Manager. You'll own day-to-day operations, the team, and shop performance, with established insurance relationships (GEICO and Progressive) already in place.

Compensation

• Base salary: $80,000 - $120,000 per year.
• Bonus potential on top of base. Bonus plan details to be confirmed.

About the shop

• Team of 12 employees.
• Average budgeted sales of about $401k per month.
• DRP relationships: GEICO and Progressive.
• Part of a multi-location collision repair group.

What success looks like in year one

• The shop runs consistently against its sales budget.
• Repairs move efficiently from estimate to delivery with strong quality and few comebacks.
• Insurance partners stay satisfied with performance on DRP work.
• A stable, accountable team with clear expectations.

What you'll do

• Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control.
• Lead, hire, train, and hold the shop team accountable.
• Manage relationships with insurance partners and adjusters, and keep DRP performance on track.
• Own customer satisfaction and resolve customer issues.
• Own the shop's financial results and KPIs such as cycle time, CSI, gross profit, and comebacks.
• Find and carry out process improvements that raise throughput and quality.

What we're looking for

• Experience owning a shop P&L and managing to KPIs.
• Working knowledge of collision estimating and shop management systems.

Preferred experience

• DRP and insurance-partner experience.
• I-CAR training.

Why this role

• Full leadership of an established shop with existing DRP relationships.
• Base salary of $80,000 - $120,000 plus bonus potential.