Novecento Delray- Server

Novecento; Delray (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Novecento in Delray, West Virginia, is seeking a friendly server to create an exceptional dining experience for every guest. Your primary objective is a genuinely hospitable service.

Greet guests, describe specials, take and relay orders via the POS, deliver meals, and ensure cleanliness throughout the shift. You’ll support teammates and help maintain a fast, accurate, and welcoming environment.

Qualifications

• Must communicate and understand guests' language(s).
• Basic knowledge of dining room procedures and functions.
• Ability to handle money and operate a POS system.
• Stand for long periods (up to 10 hours).
• Be able to reach, bend, and lift up to 50 pounds.

Responsibilities

• Welcome and greet guests, make them comfortable, and take care of their needs.
• Inform guests of specials and menu changes.
• Make recommendations guests will enjoy and answer questions.
• Take orders from guests and enter them in the POS system; relay orders to kitchen and bar.
• Deliver food and beverages promptly and maintain cleanliness throughout the dining area.
• Perform side work at start and end of shift; assist fellow servers and busser as needed.
• Ensure guests are satisfied with food and service and handle requests promptly.

Skills

Customer service

POS handling

Communication

Team player

Standing long hours

Education

High school diploma

Tools

POS system

Job description

Description

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide a genuinely hospitable experience.

Duties & Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Clean tables, doors, floors, floorboards, windows, vents, lights etc. Maintain clean and sanitary environment throughout the entire restaurant.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist busperson with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Self-Starter

Inspired to perform without outside help

Goal Completion

Inspired to perform well by the completion of tasks

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.