Restaurant Server

Del Monte Hotel Management LLC; City of Rochester (NY); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Tips included with base pay

Full-time benefits

Hotel room discounts

Discounts on food and beverages

Professional development and careerAdv

Job summary

DelMonte Hotel Group is seeking an experienced Restaurant Server to join our team in a guest-focused dining environment. You will greet guests, take and relay orders, and ensure an outstanding dining experience while maintaining a clean, welcoming area.

The role emphasizes exceptional customer service, teamwork, and the ability to upsell and suggest menu items. Benefits and compensation reflect a hospitality leader dedicated to staff development and guest satisfaction.

Qualifications

• 3 to 6 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Exceptional customer service skills

Responsibilities

• Serve meals to patrons in the dining establishment while providing exceptional guest service.
• Greet customers and make suggestions regarding food and drinks.
• Relay orders to kitchen and serve courses from kitchen and service bars to guests.
• Maintain cleanliness of the restaurant and surrounding areas.
• Answer phones in accordance with proper telephone standards as needed.

Skills

Guest service

Communication skills

Team player

Education

High school diploma or GED

Job description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Restaurant Server.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.

Job Responsibilities

As a Restaurant Server, you will serve meals to patrons in the dining establishment while providing exceptional guest service.

Your specific duties in this role will include:

• Perform opening and closing sidework per checklists.
• Greet customers, answer questions, and make suggestions regarding food and drinks.
• Write order on check or memorize it.
• Relay order to kitchen and serve courses from kitchen and service bars to guests.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Properly record all sales transactions and secure accurate payment.
• Familiarize and be knowledgeable of current food and beverage offerings.
• Assist in maintaining the cleanliness of the Restaurant and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
• Provide information pertaining to hours and available services of the hotel to guests.
• Clear, clean and reset tables for dining as needed.
• Greet guests, escort them to tables, and provide menus as needed.
• Schedule dining reservations and handle special guest requests as needed.
• Answer phones in accordance with proper telephone standards as needed.

Job Requirements

We are looking for a self-motivated Restaurant Server with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills as well as the ability to establish rapport with guests and colleagues.

Specific qualifications for the role include:

• 3 to 6 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Exceptional customer service skills

Benefits

As a Restaurant Server with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation: $10.70 per hour plus tips
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

Behaviors (Preferred)

• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations (Preferred)

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Financial: Inspired to perform well by monetary reimbursement
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.