NOSC Network Administrator – 24/7 DoD IT Ops (TS/SCI)

SMS Data Products Group, Inc.; Fort Belvoir (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

SMS Data Products Group, Inc. seeks an Intermediate NOSC Technician/Network Administrator to monitor large-scale operations under a DoD contract. Responsibilities cover 24x7 NOSC support, incident management, and coordination with government partners to maintain secure DTRA IT services.

You will work on real-time infrastructure health, triage outages, and provide application support across DTRA offices. Must have TS/SCI clearance and Security+ certification, with experience in network operations

Qualifications

• US citizenship and an active DoD TS/SCI clearance at time of consideration.
• Active CompTIA Security+ CE or equivalent prior to start.
• 4-8 years of prior experience in network operations, help desk, or IT support; degree may be substituted.
• Excellent written and verbal communication; ability to coordinate with government partners.

Responsibilities

• Support NOSC for the Agency on a 24x7x365 basis, maintaining real-time situational awareness of DTRA IT infrastructure.
• Monitor, manage, troubleshoot, patch, and communicate health of DTRA IT Server, Storage, and Network infrastructure.
• Provide day-to-day system administration and ensure reliable, secure IT services for DTRA.
• Triage degradations and outages, escalate as needed, and drive resolution.
• Engage vendors, DoD, and government agencies; open incident tickets and provide data for triage.
• Draft emails for critical network events within SOP timelines.
• Provide application support to DTRA offices per SLA; create incident tickets in ServiceNow.
• Support Tier I-III personnel in network/system issues; oversee global network monitoring with DoD tools (SolarWinds).
• Develop and enforce operational procedures, escalation protocols, and incident response workflows.
• Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on status and impact.
• Prepare and deliver operational briefs, AARs, and executive summaries.

Education

Bachelor's degree

4-8 years experience in network operations, help desk, or IT support

Tools

SolarWinds

ServiceNow

Active Directory

TCP/IP

DNS

DHCP

VPNs

Firewalls

Job description

SMS Data Products Group, Inc. seeks an Intermediate NOSC Technician/Network Administrator to monitor large-scale operations under a DoD contract. Responsibilities cover 24x7 NOSC support, incident management, and coordination with government partners to maintain secure DTRA IT services.

You will work on real-time infrastructure health, triage outages, and provide application support across DTRA offices. Must have TS/SCI clearance and Security+ certification, with experience in network operations