Norwegian Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy Group; United States; À distance; USD 34 000 - 47 000; Plein temps

Avantages offerts par ce poste

Relocation package

13th & 14th month salary

Performance bonus

Fully paid training

Health insurance

Résumé du poste

Mercier Consultancy Group presents an exciting opportunity to join Dyson as a Norwegian Speaking Customer Expert in Greece. The role focuses on delivering top-tier support for Dyson’s consumer electronics across phone, email, and chat channels, while resolving technical inquiries and maintaining expert product knowledge.

Fluency in Norwegian is mandatory. The position includes a comprehensive relocation package, full training, health benefits, and progression opportunities within Greece.'

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.
• Experience in customer service or technical support is a strong asset.
• Ability to work in a remote professional setting while maintaining high performance standards.

Responsabilités

• Provide world-class customer support for Dyson’s consumer electronics via phone, email, and chat.
• Troubleshoot technical inquiries regarding high-end home appliances to ensure a seamless user experience.
• Maintain deep product knowledge to offer expert advice and drive customer loyalty for the Dyson brand.
• Document customer interactions accurately in the CRM system to ensure high-quality service standards.
• Collaborate with internal teams to improve service efficiency and resolve complex technical product issues.
• Act as a brand ambassador, reflecting the premium nature of the consumer electronics industry in every interaction.
• Continuously meet individual and team KPIs in a fast-paced, performance-driven environment.

Connaissances

Norwegian language

Customer support

Technical troubleshooting

CRM systems

Communication skills

Remote work

Outils

CRM software

Description du poste

Norwegian Speaking Customer Experts for Dyson

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As an expert in European human capital solutions, we pride ourselves on delivering bespoke career opportunities that define professional excellence.

Job Overview

We are currently scouting for driven individuals to join our team as Norwegian Speaking Customer Experts for Dyson in Greece. This elite role within the consumer electronics sector allows you to represent a world-class brand while enjoying a life-changing career move to one of Europe’s most vibrant destinations.

Key Responsibilities

• Provide world-class customer support for Dyson’s innovative range of consumer electronics via phone, email, and chat.
• Troubleshoot technical inquiries regarding high-end home appliances, ensuring a seamless user experience.
• Maintain deep product knowledge to offer expert advice and drive customer loyalty for the Dyson brand.
• Document customer interactions accurately in our CRM system to ensure high-quality service standards.
• Collaborate with internal teams to improve service efficiency and resolve complex technical product issues.
• Act as a brand ambassador, reflecting the premium nature of the consumer electronics industry in every interaction.
• Continuously meet individual and team KPIs in a fast-paced, performance-driven environment.
• Native or fluent Norwegian (spoken and written) is mandatory for this position.
• Valid EU passport or work permit allowing residency in Greece.
• Passion for the consumer electronics industry and a desire to learn about cutting-edge technology.
• Strong communication skills and a customer-centric mindset.
• Ability to work in a remote professional setting while maintaining high performance standards.
• Previous experience in customer service or technical support is considered a strong asset.

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Monthly Performance Bonus tailored to reward your dedication and success.
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
• Comprehensive, fully paid professional training to ensure you are an expert in Dyson products.
• Full health insurance and additional social benefits.
• Clear career progression paths for those seeking to build a long-term future in Greece.
• And Much More: Experience a unique professional journey with exclusive perks.

Life in Greece

Securing one of our many Norwegian-speaking jobs means embracing the Mediterranean lifestyle. Greece offers the perfect balance between a modern, thriving professional environment and a relaxed culture famous for its breathtaking weather, historic heritage, and sun-drenched coastlines. Living in Greece provides an unparalleled quality of life that captures the hearts of professionals from across the globe.

As part of our relocation package, you will settle into a country renowned for its world-class gastronomy and vibrant social scene. Choosing our Norwegian Speaking Customer Experts for Dyson position in Greece is not just a career step; it is an invitation to explore the rich culture and stunning landscapes of Greece while advancing your career in the prestigious consumer electronics industry.