Dutch Speaking Customer, Tech, Sales and Digital Experts - Work Remote In Greece

Mercier Consultancy Group; United States; Remoto; USD 37.000 - 69.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

13th/14th salary

Performance bonus

Health insurance

Training provided

Descrizione del lavoro

Mercier Consultancy Group is seeking Dutch-speaking professionals for a remote, international role in Greece. The position involves delivering high-quality customer support, troubleshooting, and consultative upsell within a digital environment.

You will collaborate across teams, maintaining detailed records and embracing ongoing training. Relocation to Greece is supported, with comprehensive onboarding, training, and health benefits.

Competenze

• Must be fluent in Dutch (spoken and written).
• Experience in customer support or sales via digital channels is preferred.
• Strong communication skills and empathy for high-end customers.
• Able to work effectively in a remote environment and collaborate with international teams.

Mansioni

• Provide Dutch-speaking support across digital channels.
• Assist with technical troubleshooting and product inquiries.
• Identify upsell opportunities while maintaining a consultative approach.
• Maintain accurate customer records in line with privacy guidelines.
• Participate in ongoing training on technologies and digital trends.

Conoscenze

Dutch language

Customer support

CRM experience

Remote work

Communication skills

Strumenti

CRM software

Communication platforms

Descrizione del lavoro

Dutch Speaking Customer, Tech, Sales and Digital Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organisations within the global Customer Support Services industry. We pride ourselves on delivering bespoke career solutions, ensuring that every candidate finds their ideal professional trajectory while enjoying a seamless transition into their new international role.

Job Overview

We are currently seeking talented professionals for the Dutch Speaking Customer, Tech, Sales and Digital Experts position in Greece. This is a unique opportunity to advance your career in the vibrant Customer Support Services sector while enjoying the sunny, Mediterranean lifestyle of Greece, all supported by our comprehensive relocation and professional development programmes.

Key Responsibilities

• Provide high-quality support to Dutch-speaking clients across various digital channels within the Customer Support Services industry.
• Assist customers with technical troubleshooting and digital product inquiries to ensure optimal satisfaction.
• Identify upselling and cross-selling opportunities to drive revenue growth while maintaining a consultative sales approach.
• Manage complex customer interactions with professionalism, empathy, and high-level problem-solving skills.
• Collaborate with international teams to improve service standards and operational efficiency in a remote-working environment.
• Maintain detailed customer records and documentation in line with company privacy and quality guidelines.
• Participate in ongoing training to stay updated on emerging technologies and digital trends in the global market.
• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong digital literacy and experience with common CRM software and communication platforms.
• Excellent communication skills, both verbal and written, specifically tailored for high-end customer engagement.
• Ability to adapt to a remote work environment while remaining goal-oriented and performance-driven.
• A proactive attitude towards seeking new Dutch-speaking jobs and developing a long-term career in the Customer Support Services industry.

What We Offer

• Competitive Monthly Salary that reflects your expertise in the market.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to your individual and team targets.
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation upon your move to Greece.
• Comprehensive, fully paid professional training to ensure your success in this specialized role.
• Full Private Health Insurance and extensive social security benefits.
• A unique opportunity to build a career in Greece through one of the most reputable international firms.
• And Much More

Life in Greece

Choosing to work in Greece offers a lifestyle that balances professional ambition with personal well-being. With its legendary climate, stunning coastal views, and a rich historical heritage, Greece provides the perfect backdrop for a transformative career move. Many expats find that the friendly local culture and the ease of settling into life in Greece make it an ideal destination for those seeking a change of pace.

When you accept this position, you are not just getting a job; you are embracing a lifestyle characterised by exceptional cuisine, a relaxed social atmosphere, and a high quality of life. Mercier Consultancy Group is dedicated to ensuring your relocation to Greece is smooth and rewarding, providing you with all the necessary tools to thrive in one of the most sought-after Dutch Speaking Customer, Tech, Sales and Digital Experts positions in Greece today.