Norwegian Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy Group; United States; Remote; USD 36,000 - 51,000; Full time

Benefits offered by this job

Competitive salary with 13th/14th pay

Fully paid training

Health insurance

Fully paid relocation package (Greece)

Performance bonus

Multicultural work environment

Job summary

Mercier Consultancy Group in Greece seeks a Norwegian Speaking Search Engine Customer Expert to provide expert support and guidance for Norwegian-speaking users, collaborating with global IT teams.

The role focuses on resolving technical queries, improving search experiences, and maintaining high customer satisfaction in a fast-paced environment.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Strong proficiency in English for professional collaboration.
• Proven interest in technology and an aptitude for navigating complex software interfaces.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.

Responsibilities

• Act as a primary point of contact for users, providing expert technical support within the IT sector.
• Optimize search engine experiences by providing analytical insights and troubleshooting technical queries in Norwegian.
• Maintain high levels of customer satisfaction by delivering precise, professional, and efficient solutions.
• Stay updated on the latest IT trends and search engine product developments to provide informed advice.
• Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance.
• Ensure all SLAs are met while adhering to company guidelines and quality standards.
• Contribute to continuous improvement of knowledge base documentation and internal IT processes.

Skills

Norwegian language

English proficiency

Independent work

Problem solving

Technology interest

Job description

Norwegian Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and human capital firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, facilitating exceptional career opportunities in the Information Technology sector for professionals worldwide.

Job Overview

We are currently seeking a motivated professional to join our client’s global team in Athens for a Norwegian Speaking Search Engine Customer Expert position in Greece. This role sits at the intersection of customer experience and advanced IT services, providing high-quality technical support and search engine optimization guidance for one of the world’s most influential technology brands.

Key Responsibilities

• Act as a primary point of contact for users, providing expert technical support within the Information Technology sector.
• Optimize search engine experiences by providing analytical insights and troubleshooting technical queries in Norwegian.
• Maintain high levels of customer satisfaction by delivering precise, professional, and efficient solutions.
• Stay updated on the latest IT trends and search engine product developments to provide informed advice.
• Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance.
• Ensure all service level agreements (SLAs) are met while adhering to company guidelines and quality standards.
• Contribute to the continuous improvement of knowledge base documentation and internal IT processes.
• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English for professional collaboration within our international IT environment.
• Proven interest in technology and an aptitude for navigating complex software interfaces.
• Strong problem-solving skills and the ability to work independently in a fast-paced environment.
• Previous experience in customer service or IT support is considered a distinct advantage.

What We Offer

• Competitive Monthly Salary with 13th and 14th salary payments included per year.
• Fully Paid Training programs to ensure your success in the Information Technology industry.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation) for those relocating for our jobs in Greece.
• Attractive Monthly Performance Bonus based on your dedication and results.
• Dynamic, multicultural work environment with career growth opportunities.
• And Much More...

Life in Greece

Embarking on a career journey in Athens offers an unparalleled lifestyle where ancient history meets a vibrant modern culture. Greece provides a unique climate featuring over 300 days of sunshine, allowing you to enjoy stunning Mediterranean coastlines and a world-renowned outdoor lifestyle. Choosing one of our Norwegian-speaking jobs in Greece means joining a flourishing expat community that thrives in the warmth of the Athenian sun.

Beyond the career advantages, life in Greece is defined by its exceptional Mediterranean cuisine, affordable cost of living, and a relaxed pace of life. Whether you are exploring historical ruins or enjoying a coffee in a bustling square, living in Greece offers a high quality of life that is hard to match. If you are ready for a fresh start, our Norwegian Speaking Search Engine Customer Expert position in Greece is the perfect opportunity to grow your IT career while experiencing everything this beautiful country has to offer.