Norwegian-Speaking Customer Expert - Greece (Relocation)

Mercier Consultancy Group; United States; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Performance bonus

13th/14th month salary

Training programs

Job summary

Mercier Consultancy Group is seeking Norwegian-speaking Customer Experts for Miele in Greece. You will provide expert support to Norwegian-speaking clients, troubleshoot technical inquiries, and maintain high customer satisfaction while representing a premium electronics brand.

This role includes a fully supported relocation package, comprehensive training, health insurance, and a competitive salary with performance bonuses. Fluency in Norwegian and strong communication skills are essential.

Qualifications

• Fluent or native Norwegian required (spoken and written).
• Excellent communication and customer-centric mindset.
• Interest in consumer electronics/home appliances.
• Comfort with learning new tech systems and troubleshooting.

Responsibilities

• Provide world-class customer service for Miele to Norwegian-speaking clients.
• Assist with technical inquiries regarding home appliances and devices.
• Troubleshoot and resolve issues via phone, email, and live chat.
• Document interactions in the CRM to ensure continuity and brand consistency.
• Collaborate with international teammates to share product knowledge.

Skills

Norwegian language

Customer service

Technical support

Communication skills

Tools

CRM software

Job description

Mercier Consultancy Group is seeking Norwegian-speaking Customer Experts for Miele in Greece. You will provide expert support to Norwegian-speaking clients, troubleshoot technical inquiries, and maintain high customer satisfaction while representing a premium electronics brand.

This role includes a fully supported relocation package, comprehensive training, health insurance, and a competitive salary with performance bonuses. Fluency in Norwegian and strong communication skills are essential.