Norwegian Customer Support Agent — Remote/On-site, Growth

Employers from Greece; United States; Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Meal Vouchers

Health care benefits and discounts

Continuous Training and access to Edu.

Job summary

apply2day is hiring on behalf of our client for the role of Norwegian Customer Service Agent - Remote/On-site in Greece. Join a fast-paced team delivering top-quality customer service with flexible hours and growth opportunities.

The role requires native-level Norwegian and strong English, along with great communication skills, multitasking ability, and customer-oriented mindset. Relocation assistance is available for abroad candidates.

Qualifications

• Fluency in Norwegian (C1-C2).
• Good command of English (B2–C1).
• Strong MS Office skills.
• Strong phone contact handling and active listening.
• Excellent communication and presentation skills.
• Customer orientation and adaptability to different characters.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information using tools.
• Keep records of customer interactions and file documents.
• Follow communication procedures, guidelines, and policies.

Skills

Norwegian language (C1-C2)

English language (B2-C1)

Active Listening

Communication skills

Time management

Multitasking

Customer orientation

Tools

MS Office

Job description

apply2day is hiring on behalf of our client for the role of Norwegian Customer Service Agent - Remote/On-site in Greece. Join a fast-paced team delivering top-quality customer service with flexible hours and growth opportunities.

The role requires native-level Norwegian and strong English, along with great communication skills, multitasking ability, and customer-oriented mindset. Relocation assistance is available for abroad candidates.