Northwest Regional Service Leader | Growth & Analytics

Stryker; Sacramento (CA); On-site; USD 79,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug coverage

Dental insurance

Vision insurance

Critical illness insurance

Accident insurance

Hospital indemnity insurance

Wellbeing program

Tobacco cessation program

401(k) plan

Employee Stock Purchase Plan

Job summary

Stryker in Sacramento, CA is seeking a Regional Service Manager to drive receipt growth and improve service performance across the region. You will supervise onboarding, field training, scheduling, and collaboration with sales to maximize program results.

The role requires strong analytical and communication skills, travel up to 50%, and a proven ability to lead teams, develop action plans, and analyze receipt data to identify opportunities for efficiency and profitability.

Qualifications

• Must reside in geographical regional coverage area.
• Excellent attention to detail and strong analytical ability.
• Ability to travel up to 50%.
• Strong MS Office skills, especially Excel and PowerPoint.
• Bachelor’s or Associate degree or equivalent certifications preferred.
• Minimum 2–4 years of service, sales or supply chain experience.

Responsibilities

• Achieve regional receipt objectives and other performance metrics as directed by the Director of Service.
• Deploy as needed based on regional service resource needs including vacation coverage and scheduling.
• Support in implementing strategies to improve service quality, performance and profitability.
• Responsible for regional service associate onboarding and field training.
• Lead development of regional in-service scheduling and post-analysis.
• Assist Service Manager in action plans to maximize receipt growth and quotas.
• Lead and develop regional service associates with education and program awareness at the account level.
• Coordinate between regional service and field sales to drive receipt results.
• Ensure account coding and forms are up to date.
• Compile, analyze and share receipt opportunity data for regional Business Reviews.
• Utilize receipt dashboards to identify growth opportunities within the region.
• Participate in and drive strategic calls and regional reviews.
• Manage ongoing evaluation of strategic programs and communicate results to leadership.
• Maintain relationships with local sales representatives and key customers to maximize program results.

Skills

Analytical skills

Project management

MS Excel

Verbal & written communication

Organizational skills

Education

Bachelor’s / Associates degree or equivalent

Tools

MS Office Suite

Excel

PowerPoint

Job description

Stryker in Sacramento, CA is seeking a Regional Service Manager to drive receipt growth and improve service performance across the region. You will supervise onboarding, field training, scheduling, and collaboration with sales to maximize program results.

The role requires strong analytical and communication skills, travel up to 50%, and a proven ability to lead teams, develop action plans, and analyze receipt data to identify opportunities for efficiency and profitability.