Northwest Region Service General Manager

YESCO; Boise (ID); On-site; USD 120,000 - 180,000; Full time

Job summary

YESCO is headquartered in Boise, Idaho, and leads North America’s sign industry with over 106 years of experience. We seek a Northwest Region Service General Manager to grow and lead a team of sales professionals and service technicians in the Northwest.

The ideal candidate will drive growth, coach staff, and manage P&L while building strong customer relationships and coordinating with corporate resources to deliver exceptional service.

Qualifications

• Undergraduate or Master’s degree in business or equivalent.
• Five or more years of relevant experience in sales, construction, and business management.
• Strong leadership, negotiation, and coaching abilities.

Responsibilities

• Manage the daily operations and growth of the Yesco Service Offices within the Northwest region.
• Oversee the training and performance of all employees in those offices.
• Coach your sales team and technicians to ensure that customers receive the best possible service experience.
• Manage inventory using preferred vendors to ensure parts are ordered and available as needed.
• Coordinate with YESCO’s corporate resources as needed to solve problems and challenges that may arise daily.
• Directly responsible for financial planning and P&L performance.

Skills

Sales leadership

People management

Negotiation skills

Client relationships

Team coaching

MS Word/Excel

Google Docs/Sheets

Education

Undergraduate or Master’s degree in business

Tools

Microsoft Word

Excel

Google Docs

Sheets

Job description

Minimum:

Maximum:

Location:

Boise, Idaho

Job Type:

Full time

Job Title:

Northwest Region Service General Manager

Job Description:

YESCO is North America’s largest sign company, with over 106 years of experience designing, manufacturing, and installing some of the world’s most iconic signs, including the legendary “Welcome to Fabulous Las Vegas” sign. As a family-owned business, our legacy is built on craftsmanship, innovation, and a commitment to excellence. Our employees are industry leaders who value teamwork, creativity, and delivering exceptional quality to our customers. At YESCO, you’ll find a supportive environment where your skills are recognized, and your contributions help shape the future of our industry.

GENERAL PURPOSE:

The Northwest Region Service General Manager is responsible for growing and managing a team of qualified sales people through training and leadership. The ideal candidate will be highly motivated, results-driven, and skilled at building long-term relationships with clients and internal employees. If you are an independent, entrepreneurial minded leader who can build a qualified team, and effectively manage and coach the team to success, this may be a position for you.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage the daily operations and growth of the Yesco Service Offices within the Northwest region
• Oversee the training and performance of all employees in those offices
• Coach your sales team and technicians to ensure that customers receive the best possible service experience
• Manage inventory using preferred vendors to ensure parts are ordered and available as needed
• Coordinate with YESCO’s corporate resources as needed to solve problems and challenges that may arise daily
• Directly responsible for financial planning and P&L performance

MARGINAL DUTIES & RESPONSIBILITIES:

• As assigned

NATURE OF WORK CONTACTS

• Corporate office, HR, Accounting, Legal and IT Support teams
• Customers
• Vendors
• Employees

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An undergraduate or Master’s degree in business and/or five or more years of relevant experience involving demonstrated abilities in sales, construction, and business management; or any combination of training, education and experience which provides the following knowledge, abilities, and skills.

• Business management experience
• Supervisory skills and management of employees
• An extroverted entrepreneurial leader with vision, drive, leadership competency, integrity and loyalty
• Sales experience with effective negotiation skills
• Sign industry and/or background as an electrician (helpful, but not required)
• Experience in leading a team and coaching employees
• Cooperation, emotional intelligence, and empathy
• Ability to make wise decisions, plan effectively and communicate professionally
• Must have a clean driving record
• Must be able to travel infrequently
• Must be able to occasionally load and unload parts and material
• Must be proficient in Microsoft Word, Excel, Google Docs and Sheets

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers, staff, and other departments; perform repetitive wrist, hand and/or finger movement. The employee is regularly required to: talk, feel the attributes of objects, grasp, push, and reach with arms or hands. Specific vision abilities include: clarity of vision at 20 inches or less; and ability to adjust eye to bring an object into sharp focus.

We maintainadrug free workplace. We do test for marijuana. YESCO is an EEO/AA employer. We welcome all qualified jobseekers. Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status