Northeast Veterinary Regional Operations Leader

Community Veterinary Partners; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

Community Veterinary Partners in the Northeast region seeks a Regional Director of Operations to guide 13–17 veterinary hospitals and drive performance, ensuring exceptional care and client service across the region.

The role emphasizes leadership of Practice Managers and Doctors, financial oversight, and collaboration with marketing and business development. Expect substantial travel and a focus on growth, operations excellence, and high-level strategic initiatives.

Qualifications

• Eight (8) years of Veterinary Practice/Management experience.
• Three (3) years or more in multi-location management in a service industry role.
• Bachelor’s Degree in Business Management or a related field.

Responsibilities

• Ensure hospitals deliver excellent care and customer service.
• Support compliance with CVP standards, policies, and applicable regulations.
• Maintain safe, clean, and welcoming environments for pets, clients, and team members.
• Partner with medical and operational leaders to continuously improve hospital performance.
• Support the successful integration of new partner hospitals.
• Build strong relationships with Practice Managers and Doctors.
• Help hospital teams improve daily operations, revenue, and expense management.
• Oversee financial performance, including budgets, P&L, and improvement plans.
• Lead facility improvements that enhance the client and team experience.
• Monitor key financial and operational results across the region.
• Partner with hospital leaders to identify opportunities and overcome challenges.
• Support strategic, financial, and clinical initiatives.
• Collaborate with Marketing to grow each hospital's business.
• Partner with Business Development to identify potential acquisition opportunities.
• Coach and develop Practice Managers and Doctors into strong, confident leaders.
• Foster a positive, supportive culture built on teamwork and accountability.
• Partner with hospital leaders to plan staffing needs and recruit top talent.
• Work with HR and Talent Acquisition to attract, develop, and retain great team members.
• Support hospital leaders in resolving employee concerns.
• Help ensure appropriate scheduling and Doctor coverage while supporting team members' time-off and professional development needs.
• Perform other duties as assigned.

Job description

Community Veterinary Partners in the Northeast region seeks a Regional Director of Operations to guide 13–17 veterinary hospitals and drive performance, ensuring exceptional care and client service across the region.

The role emphasizes leadership of Practice Managers and Doctors, financial oversight, and collaboration with marketing and business development. Expect substantial travel and a focus on growth, operations excellence, and high-level strategic initiatives.