Northeast Regional Delivery Leader | 3PL & Store Ops

Bob's Discount Furniture; New York (NY); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Generous paid time off (vacation, sick

Holidays and birthday

401(k) profit sharing with company

Pet and life insurance

Tuition reimbursement and careergrowth

Employee discounts

Job summary

Bob’s Discount Furniture is seeking a Regional Delivery Manager to oversee a portfolio of 3PL carriers and support market stores. You will drive operational excellence, customer satisfaction, and financial performance across up to 100 daily routes and 1,250 daily orders.

The role involves field-based leadership without direct reports, regular depot/store visits, and up to 50% national travel. Base your decisions on data, KPIs, and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Business, Logistics, or a related field.
• 5+ years of transportation logistics management experience.
• 5+ years of multi-unit retail or delivery operations experience.
• Strong data analysis and communication skills.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to travel nationally up to 50%.
• Availability to work Tuesday through Saturday, with occasional Mondays based on volume needs.

Responsibilities

• Partner with internal stakeholders and 3PL providers to improve service, reduce costs, and increase routing efficiency.
• Monitor regional sales, delivery success, and customer satisfaction KPIs, using data to identify opportunities and implement improvements.
• Strengthen depot and store delivery performance through carrier performance management, depot audits, and customer experience initiatives.
• Lead strategic projects, including depot openings and closures and store delivery support.
• Collaborate across departments to align strategy and execution.
• Conduct weekly carrier meetings and regular site inspections to support compliance, accountability, and continuous improvement.

Skills

Data analysis

Communication

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Travel up to 50%

Education

Bachelor's degree in Business/Logistics

Tools

Microsoft Office

Job description

Bob’s Discount Furniture is seeking a Regional Delivery Manager to oversee a portfolio of 3PL carriers and support market stores. You will drive operational excellence, customer satisfaction, and financial performance across up to 100 daily routes and 1,250 daily orders.

The role involves field-based leadership without direct reports, regular depot/store visits, and up to 50% national travel. Base your decisions on data, KPIs, and cross-functional collaboration.