North Platte Overnight Transport Driver

RIDE CARE INC; North Platte (NE); On-site; USD 25,000 - 39,000; Full time

Job summary

RIDE CARE INC is seeking a Transport Driver to move clients to care facilities within and outside contracted areas. You will be the primary in-person representative, delivering excellent customer service to facility staff, clients, and families in a mental health setting.

The role requires long- and short-distance driving, meticulous log maintenance, and timely reporting of vehicle issues. The position supports operations with routing, data entry in the Samsara system, and collaboration with

Qualifications

• High school diploma or equivalent.
• 26 years or older.
• Excellent driving record.
• Valid driver's license.
• Proficient in English (oral and written); active listener.
• Tech-savvy; good typing skills and experience with data entry.
• Ability to work nights and weekends with flexible hours as needed.
• Able to operate in highly stressful situations and make decisions as needed.
• Prior law enforcement, military, dispatch, logistics or mental health experience is helpful, but not required.

Responsibilities

• Long- and short-distance driving, coordinating routes and schedules with dispatchers.
• Retrieve and secure clients and personal belongings for trip to destination facility.
• Maintain detailed log of working hours in compliance with state and company policies; submit monthly to Field Supervisor.
• Ensure mechanical issues with the vehicle are corrected promptly; report defects, accidents, and violations immediately.
• Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.).
• Interact with facility staff, clients, and family members in a professional manner.
• Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary.
• Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more; submit reports monthly to Field Supervisor.
• Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.
• Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum).
• Report all overages to Field Supervisor.

Skills

Active listening

English proficiency

Typing / data entry

Problem solving under stress

Customer service

Education

High school diploma or equivalent

Tools

Samsara system

Job description

The Transport Driver plays a key role in our work of transporting clients to needed care within and outside our contracted area. They are often the only in-person representative of the company, providing excellent customer service to facility staff, clients and family members in a mental health setting.Essential Duties and ResponsibilitiesLong- and short-distance driving, coordinating routes and schedules with dispatchers.Retrieve and secure clients and personal belongings for trip to destination facility.Maintain detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor.Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately.Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.)Interact with facility staff, clients, and family members in a professional manner.Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary.Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more, submitting reports monthly to Field Supervisor.Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum). Report all overages to Field Supervisor.High school diploma or equivalent.26 years or older.Excellent driving record.Valid driver's license.Proficient in English (oral and written); active listener.Tech-savvy, good typing skills, and experience with data entry.Ability to work nights, weekends with flexible hours as needed.Operate in highly stressful situations from both internal and external sources, adapting and making decisions as needed.Ability to multi-task, interpreting on-going problems and suggesting possible solutions.Prior law enforcement, military, dispatch, logistics or mental health experience helpful, but not required.