North Platte Overnight Transport Driver

Drsecurityok; North Platte (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Drsecurityok in North Platte, NE is seeking a Transport Driver to safely move clients to required care services within and outside the contracted area. You will be a key in-person representative, delivering courteous service to facility staff, clients and family members in a mental health setting.

You must maintain logs, drive efficiently, follow schedules, and cooperate with dispatch, supervisors and operations leadership to improve transport times and reliability.

Qualifications

• High school diploma or equivalent.
• 26 years or older.
• Excellent driving record.
• Valid driver's license.
• Proficient in English (oral and written).
• Tech-savvy, good typing skills, and data entry experience.
• Ability to work nights, weekends with flexible hours.
• Ability to operate in highly stressful situations.
• Ability to multi-task and interpret ongoing problems.

Responsibilities

• Long- and short-distance driving, coordinating routes with dispatchers.
• Retrieve and secure clients and belongings for trips.
• Maintain detailed logs of hours and submit monthly.
• Report vehicle defects, accidents, and violations promptly.
• Perform daily vehicle maintenance and upkeep.
• Interact professionally with facility staff, clients, and families.
• Collaborate with Dispatcher and Field Supervisor to resolve issues.
• Enter data into Samsara and maintain transport logs.
• Coordinate with leadership to update facility contacts.
• Strive to reduce transport arrival times and report overages.

Skills

Excellent driving record

Proficient in English

Data entry skills

Tech-savvy

Multi-tasking

Flexibility hours

Education

High school diploma or equivalent

Minimum age 26

Job description

Job Details

Job Location: North Platte - North Platte, NE 69101

Position Type: Full Time

The Transport Driver plays a key role in our work of transporting clients to needed care within and outside our contracted area. They are often the only in-person representative of the company, providing excellent customer service to facility staff, clients and family members in a mental health setting.

Essential Duties and Responsibilities

• Long- and short-distance driving, coordinating routes and schedules with dispatchers.
• Retrieve and secure clients and personal belongings for trip to destination facility.
• Maintain detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor.
• Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately.
• Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.)
• Interact with facility staff, clients, and family members in a professional manner.
• Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary.
• Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more, submitting reports monthly to Field Supervisor.
• Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.
• Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum). Report all overages to Field Supervisor.

Qualifications

• High school diploma or equivalent.
• 26 years or older.
• Excellent driving record.
• Valid driver's license.
• Proficient in English (oral and written); active listener.
• Tech-savvy, good typing skills, and experience with data entry.
• Ability to work nights, weekends with flexible hours as needed.
• Operate in highly stressful situations from both internal and external sources, adapting and making decisions as needed.
• Ability to multi-task, interpreting on-going problems and suggesting possible solutions.
• Prior law enforcement, military, dispatch, logistics or mental health experience helpful, but not required.