North America Regional Transportation Manager

HP; Houston (TX); On-site; USD 93,000 - 144,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off

Job summary

HP is seeking a North America Regional Transportation Manager to design and execute HP's domestic surface transportation network across FTL, LTL, and specialized delivery services. The role includes leading the TMS implementation with RMS and optimizing carrier relationships through data-driven decision-making and cost control.

You will oversee a broad range of modal operations, build strategic carrier partnerships, and report on Total Customer Experience metrics to inform leadership decisions

Qualifications

• 7+ years of experience in transportation, logistics, or supply chain management.
• Strong carrier management and contract negotiation experience.
• Data-driven decision-making skills and experience managing operational KPIs.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Lead design and execution of HP's North America domestic surface transportation network across FTL, LTL, and IMD and oversee TMS implementation.
• Drive partnerships with RMS and carrier providers to ensure service levels and cost competitiveness.
• Manage relationships with primary LTL partners and Ryder-managed LTL operations, expanding regional carrier coverage.
• Own Total Customer Experience (TCE) metrics and provide weekly performance insights to senior leadership.

Skills

Carrier management

Contract negotiation

Data-driven decisions

KPI management

Cross-functional collaboration

Communication skills

Transportation exp

Job description

North America Regional Transportation Manager Description - Job Summary

This role is responsible for leading the design and execution of HP's North America domestic surface transportation network across Full Truckload (FTL), Less-Than-Truckload (LTL), and specialized delivery services. The position plays a critical role in implementing a new Transportation Management System (TMS) in partnership with RMS (formerly C.H. Robinson) and in optimizing carrier relationships and performance through data-driven decision-making, cost control, and service excellence.

Key Responsibilities

• TMS Implementation Support: Partner with the Business Manager to support the deployment of HP's new TMS solution in collaboration with RMS (formerly C.H. Robinson). Drive configuration, testing, and integration activities to ensure a successful implementation aligned with business needs.
• Domestic Surface Transportation Network Management: Full Truckload (FTL) & Intermodal (IMD): Collaborate closely with RMS to design and scale a robust FTL and IMD transportation network to support evolving business requirements.
• Domestic Surface Transportation Network Management: Less-Than-Truckload (LTL): Manage relationships and performance with HP's primary LTL partners (FedEx Freight, Expeditors International, Tazmanian Freight Systems). Oversee Ryder-managed LTL operations (e.g., Estes as an Amazon-preferred carrier). Lead efforts to identify and integrate regional LTL carriers into HP's Greenfield initiative, transitioning from 21 DCs to 3 mega hubs.
• Domestic Surface Transportation Network Management: White Glove Delivery: Oversee specialized delivery services for sensitive business segments (e.g., MPS, Indigo, Scitex). Manage relationships with white glove providers, including Expeditors, Tazmanian, CRST Specialized, TriAd, and Metro/SCI (Canada).
• Procurement & Carrier Relationship Management: Act as the primary business owner of all NA carrier relationships (FedEx, UPS, Expeditors, Tazmanian, Ryder, etc.). Lead operational negotiations and partner with Procurement on cost-related initiatives to ensure competitiveness and service alignment.
• Strategic Carrier Partnerships: Maintain and grow long-standing, strategic relationships with key partners. Oversee two Global Account Managers (GAMs) dedicated to managing our highest-priority carriers: Expeditors and FedEx.
• Customer Experience & Operational Metrics (TCE): Own and report on Total Customer Experience (TCE) metrics. Identify root causes of service failures and provide weekly performance insights and improvement plans to senior leadership.
• Cost Management & Visibility: Maintain a comprehensive understanding of transportation costs and cost drivers across all service lines. Develop and execute cost containment strategies to support budget goals.

Qualifications

• 7+ years of experience in transportation, logistics, or supply chain management. Strong carrier management and contract negotiation experience. Data-driven decision-making skills and experience managing operational KPIs. Excellent communication and cross-functional collaboration abilities.

Pay & Benefits

The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

Job - Supply Chain & Operations Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Not Specified

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