North America Ecommerce Growth Director

Tapestry; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Director, North America Ecommerce to lead day-to-day performance across four websites, driving revenue, conversion, profitability, and customer engagement while delivering a best-in-class digital shopping experience.

You will translate enterprise priorities into actionable strategies, collaborate with Merchandising, Marketing, Tech, Analytics, and Operations, and build a high-performing ecommerce team.

Qualifications

• 8+ years of progressive ecommerce leadership experience.
• Deep expertise in ecommerce merchandising and analytics.
• Experience with Salesforce Commerce Cloud and GA4.
• Ability to influence cross-functional stakeholders in a matrixed org.
• Strong communication, presentation, and executive storytelling skills.
• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Own the North America Ecommerce business across four sites and drive revenue, conversion, profitability, and customer engagement.
• Develop and execute seasonal and annual ecommerce strategies to accelerate growth.
• Monitor trends, identify risks and opportunities, and implement actions to hit targets.
• Lead weekly business recaps and senior leadership reporting with actionable insights.
• Define onsite merchandising, content, and customer journey strategies to optimize conversion.
• Lead cross-functional partnerships across Merchandising, Marketing, Tech, Analytics, and Operations.

Skills

Ecommerce leadership

Cross-functional leadership

Analytics

Merchandising

Strategic thinking

Executive communication

Education

Bachelor's degree or equivalent

Tools

Salesforce Commerce Cloud

GA4

CMS

A/B testing

Digital merchandising tools

Job description

Kate Spade New York is seeking a Director, North America Ecommerce to lead day-to-day performance across four websites, driving revenue, conversion, profitability, and customer engagement while delivering a best-in-class digital shopping experience.

You will translate enterprise priorities into actionable strategies, collaborate with Merchandising, Marketing, Tech, Analytics, and Operations, and build a high-performing ecommerce team.