North America Client Account Services Director

T. Rowe Price; Baltimore (MD); Hybrid; USD 132,000 - 225,000; Full time

Benefits offered by this job

Annual bonus eligibility

Generous retirement plan

Health and wellness benefits

Paid time off

Family care resources

Job summary

A leading global asset management firm in Baltimore is looking for a Director of the Client Account Services Team (CAS). You will lead a team to deliver operational service and enhance client experiences across various investment vehicles. The role requires over 10 years of experience in client management, strong leadership, and a keen analytical mindset. This position offers a competitive salary and the opportunity for hybrid work arrangements, fostering professional development and a supportive work culture.

Qualifications

• 10+ years of relevant work experience.
• Experience in managing and developing teams.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee a team of CAS Associates, ensuring high-quality client service.
• Develop service strategies to meet client needs.
• Engage with internal and external clients to maintain strong relationships.

Skills

Leadership

Client management

Analytical skills

Attention to detail

Problem-solving

Education

Bachelor's degree

Job description

A leading global asset management firm in Baltimore is looking for a Director of the Client Account Services Team (CAS). You will lead a team to deliver operational service and enhance client experiences across various investment vehicles. The role requires over 10 years of experience in client management, strong leadership, and a keen analytical mindset. This position offers a competitive salary and the opportunity for hybrid work arrangements, fostering professional development and a supportive work culture.