Nordic Spa Operations & Hygiene Manager

Alyeska Resort; Wasilla (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Monthly bonus incentives

Ski pass

PTO + personal days

Medical & Dental health plan

On-site accommodation

Commuter allowance

Discounts on retail products and spa

Resort wide discounts

Job summary

Alyeska Nordic Spa at Alyeska Resort in Girdwood, Alaska, is seeking a Nordic Spa Housekeeping Manager to lead the spa attendant and cleaning teams, ensuring the highest standards of cleanliness and guest experience.

You will collaborate with the General Manager and Aquatic Facilities Manager to drive cleanliness, sanitation, and operational excellence across pools, change rooms, lobby, and massage areas, while managing budgets and staffing.

Qualifications

• 3-5 years experience in a progressively senior role leading a housekeeping/cleaning department
• Preference for those with experience in the hotel, hospitality, or aquatic industry
• Must have excellent interpersonal and communication skills
• Recognized team player and a self-starter with strong organizational skills
• Ability to train, coach, and develop associates in an entrepreneurial and progressive environment
• Proficient in Windows, PMS, and MS Office applications

Responsibilities

• Leads and supervises the spa attendant and cleaning teams to ensure efficient and effective operations.
• Collaborates with the General Manager and Aquatic Facilities Manager to develop and implement strategies for improving cleanliness and maintenance standards.
• Directs cleaning operations to maintain cleanliness and sanitation across all areas of the spa, including change rooms, lobby, massage pavilion, pools and facilities.
• Maintains a visible presence in daily operations to support quality first impressions for guests.
• Develops and manages the department budget in coordination with the General Manager and accounting team.
• Oversees performance reviews, scheduling, payroll, forecasting, and inventory management.
• Ensures productivity goals are met while seeking cost and labor efficiency.
• Recruits, trains, and mentors’ staff to meet company standards of quality, service, and productivity.
• Provides resources, training, direction, coaching, and feedback to team members for their continuous development.
• Addresses and resolves guest issues and complaints effectively using problem-solving and interpersonal skills.
• Champions safety protocols and ensure compliance with quality standards.
• Assists in recruitment, financial reviews, expense tracking, and other fiscal activities as needed.
• Develops and implements deep cleaning practices to maintain equipment longevity.
• Leads by example with a hands-on approach to spa cleanliness duties.
• Fulfills any other duties assigned by ANS Leadership as necessary.

Tools

Windows

PMS

MS Office

Job description

Alyeska Nordic Spa at Alyeska Resort in Girdwood, Alaska, is seeking a Nordic Spa Housekeeping Manager to lead the spa attendant and cleaning teams, ensuring the highest standards of cleanliness and guest experience.

You will collaborate with the General Manager and Aquatic Facilities Manager to drive cleanliness, sanitation, and operational excellence across pools, change rooms, lobby, and massage areas, while managing budgets and staffing.