Nordic Rental Technician

Boyne Resorts; Snoqualmie Pass (WA); Vor Ort; USD 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Sick time accrual

Zusammenfassung

The Summit at Snoqualmie is seeking a Nordic Rental Technician in Snoqualmie Pass, WA. You will fit and rent Nordic skis, boots, and snowshoes, ensuring guests are properly equipped and informed about the Nordic Trail System.

Responsibilities include daily inventory management, opening/closing duties, and maintaining a clean, inviting shop. You’ll provide friendly service, wear a uniform, and assist guests with equipment and safety details.

Qualifikationen

• Must be at least 18 years old.
• Daily inventory management experience required.
• Basic computer skills and multitasking are required.
• Experience with Nordic skiing or boot fitting is a plus.

Aufgaben

• Fit and rent Nordic skis, boots, and snowshoes to guests with proper sizing and safety.
• Maintain daily inventory control and scan equipment in and out.
• Provide information about The Summit and the Nordic Trail System to guests.
• Open, clean, and close the rental shop; keep the space organized and inviting.
• Assist with snow removal around the rental area as needed.
• Wear a uniform and name tag at all times while on duty.
• Greet guests and deliver outstanding customer service and support.

Kenntnisse

Basic computer skills

Multitasking

Guest service skills

Daily inventory management

Jobbeschreibung

Overview

The Summit at Snoqualmie is the Pacific Northwest's premier multi mountain ski resort, located 47 miles east of Seattle at Snoqualmie Pass. The property spans five base areas and 20 chairlifts across Summit West, Summit Central, Summit East, and Alpental within the Mt. Baker-Snoqualmie National Forest. A four-season operating model includes a mountain bike park and one of the most accessible ski destinations in North America.

The Summit at Snoqualmie is proud to be part of the Boyne Resorts family of resorts. Boyne Resorts is the largest family owned, independent mountain resort company in North America, guided by five core values: Serve First, Developing Great People, Attitude is Everything, Long Term Thinking, and Excellence in Execution.

Responsibilities

POSITION SUMMARY

The Nordic Rental Technician provides friendly, efficient service while fitting and renting Nordic skis, boots, and snowshoes. This role ensures guests are properly equipped for their experience, maintains accuracy in daily inventory control, including scanning and tracking rental equipment, and provides general information about The Summit and the Nordic Trail System. The ideal candidate takes the initiative, completes tasks accurately and efficiently, and approaches every responsibility with a "no job is too small" attitude.

Long Term Thinking

• Perform basic maintenance and repairs on rental equipment as needed.

• Use basic computer skills for daily inventory management, including scanning equipment in and out.

Excellence in Execution

• Provide personalized boot fittings and properly sized skis and snowshoes for guests.

• Demonstrate correct use and function of bindings to ensure guest understanding and safety.

• Ensure guest safety through careful attention to detail and proper adjustment of equipment.

• Work quickly yet safely during peak periods to maintain guest satisfaction.

• Complete daily opening, cleaning, and closing duties as assigned, and maintain a clean, organized, and visually inviting rental shop.

• Assist with snow removal around the rental area as needed.

• Wear a uniform and name tag at all times while on duty.

Attitude is Everything

• Encourage a positive, team-oriented atmosphere in the rental shop.

• Support rental shop goals through teamwork, integrity, and superior service.

• Maintain flexibility in scheduling; some job sharing may be required.

Develop Great People

• Share fitting and binding adjustment tips with new team members.

Serve First

• Greet all guests with a friendly, welcoming attitude and provide outstanding customer service.

• Handle guest questions and concerns professionally and efficiently.

• Answer questions and provide information about ski and snowshoe equipment, The Summit, and the Nordic Trail System.

• Perform other duties as assigned.

Qualifications

Required

• Must be at least 18 years old.

• Basic computer skills.

• Multitasking and guest service skills.

• Daily inventory management experience.

Preferred

• Experience with Nordic skiing or snowshoeing.

• Previous rental shop or boot fitting experience.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info

• The wage range for this positions is: from $21.57 to $23.00/hr
• This is a non-benefited role.
• All individuals may contribute to the 401(k). An employee must work 900 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
• All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.