Nonprofit Salesforce Administrator — Hybrid, Impact-Driven

Harlem Children's Zone; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Referral bonus

Career advancement

No-cost health insurance

Life insurance

Disability insurance

Wellness discounts

Commuter benefits

Financial wellness perks

Travel discounts

Job summary

Harlem Children’s Zone seeks a Salesforce Administrator to join the Evaluation Department and support day-to-day Salesforce operations within an enterprise-wide instance. The role emphasizes data quality, policy documentation, and cross-department collaboration.

Ideal candidates hold a Salesforce Admin certification, a Bachelor's degree, and 1+ years in nonprofits or Trailhead completion. The position is hybrid (3 days in-office, 2 remote) with a salary range of $80,000-$85,000.

Qualifications

• Bachelor's degree in CS/IS/Business or equivalent.
• 1+ years experience, nonprofit preferred, or Trailhead Admin Beginner/Intermediate completed.
• Salesforce Administrator certification.

Responsibilities

• Serve as primary system administrator for HCZ Salesforce users.
• Handle user accounts, reports, dashboards, flows, and routine tasks.
• Implement and enforce data quality best practices, including data cleaning and deduplication.
• Document key policies, procedures, best practices, and use cases specific to the organization.
• Coordinate the evaluation, scope, and completion of new development requests.
• Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity.
• Assist in training power users and grow the Salesforce skill set across all departments.
• Monitor and manage Salesforce integrations with other data systems.
• Design automated processes to improve efficiency with scale and lean design.

Skills

Salesforce Admin

Nonprofit experience

Data management

Trailhead learner

Communication skills

Education

Bachelor's degree in CS/IS/Business or equivalent

Tools

NPSP

Education Cloud

Marketing Cloud

Data Cloud

Analytics Cloud

Demand Tools

Job description

Harlem Children’s Zone seeks a Salesforce Administrator to join the Evaluation Department and support day-to-day Salesforce operations within an enterprise-wide instance. The role emphasizes data quality, policy documentation, and cross-department collaboration.

Ideal candidates hold a Salesforce Admin certification, a Bachelor's degree, and 1+ years in nonprofits or Trailhead completion. The position is hybrid (3 days in-office, 2 remote) with a salary range of $80,000-$85,000.