Salesforce Administrator — Hybrid/Remote with Training

Bay Area Community Resources; United States; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

403(b) program

Professional development

Job summary

Bay Area Community Resources in the San Francisco Bay Area is seeking a Salesforce Administrator to optimize our nonprofit's data processes. The role focuses on customizing Salesforce, managing users, and building automations to support program teams.

You will collaborate with IT and program staff, maintain data integrity, provide training, and ensure secure handling of HIPAA/PHI data. Hybrid work includes 80% remote and 20% onsite in a flexible schedule.

Qualifications

• 3 to 5 years of work experience as a Salesforce Administrator or similar role.
• Advanced knowledge of Salesforce products and their functionalities.
• Salesforce Certified Administrator.
• Experience using various SaaS applications with a focus on integrations, user experience, and training.

Responsibilities

• Salesforce Administration: Customize and configure Salesforce to meet organizational needs; manage user setup, profiles, roles, and permissions; create and maintain custom objects, fields, workflows, and validation rules; develop and implement automation using Flow; maintain data integrity and cleanliness, including de-duplication of records.
• SaaS & Identity Administration: Collaborate with stakeholders to configure applications; troubleshoot issues; provide technical support; stay updated on latest features and recommend beneficial enhancements.
• Training and Documentation: Develop and deliver training materials and workshops for Salesforce and other SaaS applications; conduct training sessions for new users; create and maintain documentation on configurations, processes, and user guidelines; collaborate with other departments to ensure effective adoption.
• Collaboration and Support: Work with Salesforce partners to implement custom solutions and integrations; coordinate with BACR’s Salesforce Administrator and IT team to design and deliver solutions; engage with user community to gather feedback and address issues; identify opportunities for system improvements; provide technical support as needed.

Skills

Salesforce administration

SaaS integrations

User training

Data integrity

Education

Salesforce Certified Administrator

Bachelor’s Degree in CS or related field

Tools

FormAssembly

Job description

Bay Area Community Resources in the San Francisco Bay Area is seeking a Salesforce Administrator to optimize our nonprofit's data processes. The role focuses on customizing Salesforce, managing users, and building automations to support program teams.

You will collaborate with IT and program staff, maintain data integrity, provide training, and ensure secure handling of HIPAA/PHI data. Hybrid work includes 80% remote and 20% onsite in a flexible schedule.