Salesforce Administrator

Harlem Children's Zone; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Referral bonus

Career advancement

No-cost health insurance

Life insurance

Disability insurance

Wellness discounts

Commuter benefits

Financial wellness perks

Travel discounts

Job summary

Harlem Children’s Zone seeks a Salesforce Administrator to join the Evaluation Department and support day-to-day Salesforce operations within an enterprise-wide instance. The role emphasizes data quality, policy documentation, and cross-department collaboration.

Ideal candidates hold a Salesforce Admin certification, a Bachelor's degree, and 1+ years in nonprofits or Trailhead completion. The position is hybrid (3 days in-office, 2 remote) with a salary range of $80,000-$85,000.

Qualifications

• Bachelor's degree in CS/IS/Business or equivalent.
• 1+ years experience, nonprofit preferred, or Trailhead Admin Beginner/Intermediate completed.
• Salesforce Administrator certification.

Responsibilities

• Serve as primary system administrator for HCZ Salesforce users.
• Handle user accounts, reports, dashboards, flows, and routine tasks.
• Implement and enforce data quality best practices, including data cleaning and deduplication.
• Document key policies, procedures, best practices, and use cases specific to the organization.
• Coordinate the evaluation, scope, and completion of new development requests.
• Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity.
• Assist in training power users and grow the Salesforce skill set across all departments.
• Monitor and manage Salesforce integrations with other data systems.
• Design automated processes to improve efficiency with scale and lean design.

Skills

Salesforce Admin

Nonprofit experience

Data management

Trailhead learner

Communication skills

Education

Bachelor's degree in CS/IS/Business or equivalent

Tools

NPSP

Education Cloud

Marketing Cloud

Data Cloud

Analytics Cloud

Demand Tools

Job description

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Salesforce Administrator for the Evaluation Department.

The Salesforce Administrator will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Harlem Children's Zone seeks a Salesforce Administrator to join our Data Science team within the Evaluations Department, reporting to the Director of Data Science. As a crucial team member, you will play a key role in providing day-to-day support, maintenance, and improvement of our enterprise-wide Salesforce instance. The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.

For more information, check out Want to Work at Harlem Children’s Zone. Here’s 7 Things You Need to Know.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a combination of relevant education and equivalent practical experience.
• 1+ years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead
• Salesforce Administrator certification

Who You Are

• Strong understanding of Salesforce Administration best practices
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
• Experience in Nonprofit Success Pack (NPSP) (strongly preferred), Education Cloud, Marketing Cloud, Data Cloud and Analytics Cloud
• Experience with data migration and data management tools (e.g., Demand Tools)
• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Excellent verbal and written communication skills, including the ability to communicate effectively to both technical and non-technical audiences
• Strong data management abilities
• Be an active Trailhead learner

What You’ll Do

• Serve as primary system administrator for HCZ Salesforce users
• Handle all basic administrative functions, including user account maintenance, reports and dashboards, flows, and other routine tasks
• Implement and enforce data quality best practices, including data cleaning and deduplication, to ensure accurate and reliable data within the Salesforce platform
• Document key policies, procedures, best practices, and use cases specific to the organization
• Coordinate the evaluation, scope, and completion of new development requests
• Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity
• Assist in training power users and grow the Salesforce skill set across all departments
• Monitor and manage Salesforce integrations with other data systems
• Design automated processes to improve efficiency with scale and lean design

Schedule

• Monday through Friday, 9 AM - 5 PM
• Hybrid (3 days in the office, 2 days remote)
• This is a non-exempt, full-time position under applicable wage and hourly laws

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping the Evaluation Department thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.

Our exceptional full-time benefits include:

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career Advancement
• No-cost health insurance
• Life Insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The salary range for this position is $80,000-$85,000 per year.

Harlem Children's Zone and Promise Academy Charter Schools are unable to provide employment visa sponsorship for this position.