Non CDL Delivery Driver

Sysco Northeast Rdc; Michigan; On-site; USD 35,000 - 50,000; Full time

Job summary

Une entreprise leader dans la distribution alimentaire recherche un conducteur pour gérer des itinéraires de livraison quotidiens. Le candidat idéal aura de l'expérience en livraison, un bon sens de l'organisation et excelle dans les relations client. Les responsabilités incluent le chargement et le déchargement de produits, ainsi que la gestion des plaintes des clients. Ce rôle requiert une adaptabilité dans divers conditions de circulation et des compétences solides en communication.

Qualifications

• Doit avoir au moins un an d'expérience en livraison.
• Permis de conduire valide requis.
• Capacité à lire et à comprendre l'anglais.

Responsibilities

• Effectue des livraisons sur des itinéraires désignés, respectant les temps prévus.
• Décharge les produits à la main ou en utilisant un chariot.
• Gère les plaintes des clients de manière professionnelle.

Skills

Customer relations

Problem resolution

Communication

Adaptability

Organizational skills

Education

High School or GED or equivalent

Job description

Position Purpose:

All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. Candidate will operate successfully in a cross dock model picking up loaded truck from a nightly delivery at f the assigned loading dock and returning the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.

Primary Responsibilities:

Runs routes efficiently, meeting or exceeding designated route times

• Unload product from trailer, by hand or using hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.

• Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72” to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.

Verify delivery of items with customer and obtain proper signatures. Contact management for authorization when discrepancies on invoice and communicate all errors/returns. Calls in when customer does not receive their entire order (shorts)

Handles any customer complaints professionally

Handles company equipment properly, follows written driver safety rules, and performs pre-trip inspection. Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures

Education:

• High School or GED or equivalent

Experience:

• One year route delivery experience or applicable background driving a straight truck

• Valid Driver’s License

• Must be able to read and understand English.

Skills:

• Operate vehicle in a variety of traffic and weather conditions.

• Meet or exceed minimum productivity levels established by the Company.

• Meet or exceed established cases per error goals

• Demonstrate strong customer relations and problem resolution skills.

• Effectively plan and organize work activities independent of direct supervision.

• Develop a good working knowledge of product and inventory control techniques and procedures.

• Maintain ongoing inter-department communications related to routing, safety, and customer relations.

• Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)

• Building Customer Loyalty

• Managing Work

• Adaptability

• Building Trust

• Follow-up

• Communication