NOIO - Server Assistant - Casual

fourseasons; Kailua (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-site Physical Therapist

24-hour fitness facility access

Holiday, Vacation & Sick pay

Robust Benefit Plan

401K company match

Laundered employee uniform

Free employee meals

Complimentary stays worldwide

Training and development opportunities

Employee recognition programs

Job summary

Four Seasons Resort Hualālai is seeking a friendly and service-driven Server Assistant for the NOIO lounge. You will support the dining room team, help deliver outstanding hospitality, and ensure accurate presentation of dishes in a fast-paced, guest-centered environment.

Ideal candidates have restaurant or guest-service experience, strong communication skills, and a passion for hospitality. Hawaii-based, with opportunities for growth and employee benefits.

Qualifications

• Prior restaurant, hospitality, or customer service experience is preferred.
• Ability to work in a fast-paced environment and deliver attentive service.
• Legal authorization to work in the United States.

Responsibilities

• Assist servers with guest dining experience and service tasks.
• Greeting guests warmly and delivering hospitable service.
• Presenting menu items and assisting with food and beverage service.
• Support with food delivery from kitchen and station setup.
• Maintain cleanliness and organization of service areas and tables.

Skills

Interpersonal skills

Communication skills

Teamwork

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

NOIO SERVER ASSISTANT

Four Seasons Resort Hualālai is seeking an enthusiastic and service-driven Server Assistant to join the team at NOIO, our oceanfront Japanese sushi lounge and omakase dining experience. NOIO showcases the artistry of Japanese cuisine through expertly prepared sushi, sashimi, and seasonally inspired dishes featuring the freshest locally sourced seafood and premium ingredients. We are looking for individuals who are passionate about hospitality, thrive in a fast-paced environment, and are committed to creating memorable dining experiences through genuine care and attention to detail. As a Server Assistant, you will play a critical role in supporting the dining room team while ensuring every guest experiences the warm, personalized service that defines Four Seasons.

WHAT YOU’LL DO

• Supporting Restaurant Servers with attentive, anticipatory service throughout the guest dining experience.
• Greeting guests warmly and professionally while delivering the personalized hospitality for which Four Seasons is known.
• Serving food and beverages while confidently describing menu selections and presentations.
• Assisting with food delivery from the kitchen and ensuring meals are presented accurately and efficiently.
• Stocking and maintaining linens, china, silverware, glassware, and service stations to Four Seasons standards.
• Preparing condiments, garnishes, and mise en place for service.
• Resetting, cleaning, and maintaining tables and dining areas throughout service.
• Assisting with buffet, station, and dining room setup and breakdown.
• Anticipating guest needs and responding promptly to requests while creating meaningful connections with guests.
• Maintaining cleanliness, organization, and food safety standards at all times.

WHAT TO BRING

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• Previous restaurant, hospitality, food & beverage, or customer service experience preferred.
• Three to twelve months of restaurant, food and beverage, or related experience required.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Passion for hospitality and creating memorable guest experiences.
• Ability to safely carry trays and transport food and beverage items.
• Flexible availability, including weekends and holidays.
• Legal authorization to work in the United States.

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $16.00
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Four Seasons is an Equal Opportunity, Affative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal