ULU AM - Server Assistant - Casual

Four Seasons; Kailua (HI); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Hourly wage $17.15+

On-site Physical Therapist

Gym access 24/7

Holiday, Vacation & Sick pay

Robust Benefits Plan

401K Match

Laundered Uniforms

Free employee meals

Job summary

Four Seasons Resort Hualālai is seeking a friendly and service-driven Server Assistant to support the ULU Ocean Grill team on Hawai‘i Island. Join us in delivering warm, personalized hospitality in a fast-paced oceanfront setting, with focus on teamwork, accuracy, and memorable guest experiences.

Ideal candidates have 3–12 months of restaurant or related experience, strong communication skills, and flexibility to work weekends and holidays.

Qualifications

• TB clearance card required by Hawaii DOH for food and beverage work.
• Previous restaurant, hospitality, food & beverage, or customer service experience preferred.
• Three to twelve months of related experience required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for hospitality and creating memorable guest experiences.
• Ability to safely carry trays and transport items.
• Flexible availability including weekends and holidays.
• Legal authorization to work in the United States.

Responsibilities

• Support Restaurant Servers with attentive, anticipatory service throughout the guest dining experience.
• Greet guests warmly and professionally while delivering personalized hospitality.
• Describe menu selections and presentations when serving food and beverages.
• Assist with food delivery from the kitchen and ensure accurate presentation.
• Stock and maintain linens, china, silverware, glassware, and service stations to Four Seasons standards.
• Prepare condiments, garnishes, and mise en place for service.
• Reset and clean dining areas during service.
• Assist with buffet, station, and dining room setup and breakdown.
• Anticipate guest needs and respond promptly to requests while building connections.
• Maintain cleanliness, organization, and food safety standards.

Skills

Guest service

Teamwork

Interpersonal skills

Hospitality

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

ULU AM SERVER ASSISTANT

Four Seasons Resort Hualālai is seeking an enthusiastic and service-driven Server Assistant to join the team at ULU Ocean Grill, our signature oceanfront dining destination. We are looking for individuals who are passionate about hospitality, thrive in a fast-paced environment, and are committed to creating memorable dining experiences through genuine care and attention to detail. As a Server Assistant, you will play a critical role in supporting the dining room team while ensuring every guest experiences the warm, personalized service that defines Four Seasons.

Located along the shoreline of Four Seasons Resort Hualālai, ULU offers guests an elevated breakfast experience inspired by the flavors, culture, and natural beauty of Hawai‘i Island. Each morning, guests enjoy thoughtfully prepared dishes featuring fresh local ingredients, seasonal fruits, house-made specialties, and regional favorites, all served in an unforgettable oceanfront setting. ULU's breakfast experience combines genuine Hawaiian hospitality with the personalized, intuitive service that defines Four Seasons. From sunrise coffees and family celebrations to leisurely vacation breakfasts, every meal is an opportunity to create meaningful connections and lasting memories for our guests.

What You’ll Do

• Supporting Restaurant Servers with attentive, anticipatory service throughout the guest dining experience.
• Greeting guests warmly and professionally while delivering the personalized hospitality for which Four Seasons is known.
• Serving food and beverages while confidently describing menu selections and presentations.
• Assisting with food delivery from the kitchen and ensuring meals are presented accurately and efficiently.
• Stocking and maintaining linens, china, silverware, glassware, and service stations to Four Seasons standards.
• Preparing condiments, garnishes, and mise en place for service.
• Resetting, cleaning, and maintaining tables and dining areas throughout service.
• Assisting with buffet, station, and dining room setup and breakdown.
• Anticipating guest needs and responding promptly to requests while creating meaningful connections with guests.
• Maintaining cleanliness, organization, and food safety standards at all times.

What To Bring

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• Previous restaurant, hospitality, food & beverage, or customer service experience preferred.
• Three to twelve months of restaurant, food and beverage, or related experience required.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Passion for hospitality and creating memorable guest experiences.
• Ability to safely carry trays and transport food and beverage items.
• Flexible availability, including weekends and holidays.
• Legal authorization to work in the United States.

Join Our 'ohana & Enjoy Our Amazing Benefits

• Hourly Rate: $17.15
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai

Four Seasons is an Equal Opportunity, Aff Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf