NOC Watch Analyst – Journeyman

Anavationllc; Washington (District of Columbia); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Generous medical insurance

Dental, vision, life & AD&D

401k matching with vesting

Tuition and training reimbursement

Job summary

AnaVation is seeking an experienced Network Operations professional to provide Tier 2 support across enterprise locations. The role focuses on configuration, troubleshooting, ticket resolution, root cause analysis, and complex outage resolution for routers, switches, and cryptographic devices.

The ideal candidate will hold TS/SCI clearance with polygraph or the ability to obtain one, IAT Level II/CCNA, and 10+ years in network operations.

Qualifications

• Active TS/SCI clearance with polygraph or ability to obtain polygraph before starting.
• IAT Level II certification such as CompTIA Security+.
• CCNA certification required for network operations roles.
• 10+ years of relevant network operations/administration experience; BS in a related field may substitute for 5 years of experience.

Responsibilities

• Provide Tier 2 network operations support across enterprise locations, including configuration, troubleshooting, ticket resolution, and root cause analysis for routers, switches, and cryptographic devices.
• Support network upgrades, installations, technical refreshes, site surveys, and new/enhanced network implementations.
• Develop network SOPs, implement STIG requirements, and provide resolution support for critical outages.
• Work independently to resolve complex network problems with limited supervision, including at remote locations.

Skills

TS/SCI clearance

IAT Level II certification

CCNA certification

10+ years network operations

Familiarity with Cisco/Juniper

Routing protocols (BGP/OSPF)

KG-175 TACLANE knowledge

Network troubleshooting

Education

Bachelor's Degree in an applicable field

Tools

Cisco devices

Juniper devices

KG-175 TACLANE

Job description

Be Challenged and Make a Difference

In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.

Description of Task to be Performed:

Provide Tier 2 network operations support across enterprise locations, including network configuration, troubleshooting,ticket resolution, and root cause analysis for routers, switches, and cryptographic devices. Support network upgrades,installations, technical refreshes, site surveys, and new/enhanced network implementations. Develop network SOPs,implement STIG requirements, and provide technical resolution support for critical network outages. Workindependently to resolve complex network problems with limited supervision, including at remote locations.

• Active TS/SCI clearance with polygraph, or TS/SCI clearance with the ability to obtain a polygraph prior to starting.
• IAT Level II certification, such as CompTIA Security+.
• CCNA certification.
• 10+ years of relevant network operations/administration experience; a Bachelor's Degree in an applicable field maysubstitute for 5 years of experience.
• Familiarity with Cisco and Juniper network devices.
• Strong working knowledge of routing and networking protocols and technologies, including BGP, OSPF, VRF, MPLS, and 802.1x.
• In-depth knowledge of KG-175 Series TACLANE configuration, fault isolation, and firmware upgrade procedures.
• Working knowledge of Cisco ISE.
• Ability to perform network troubleshooting, incident analysis, root cause analysis, ticket resolution, network configuration, and approved network changes with limited supervision.
• Experience supporting enterprise-scale network operations across multiple geographically dispersed or remote locations.
• Demonstrated experience independently performing network engineering, maintenance, troubleshooting, and problem resolution in remote locations with minimal or intermittent support from other tiers or locations.
• Experience supporting network technology upgrades, installations, technical refresh projects, and new/enhanced network implementations.
• Experience conducting site surveys and engineering design data calls.
• Experience developing Network Operations SOPs and technical resolution reports for critical network outages.
• Experience performing detailed incident analysis, root cause analysis, and problem resolution across enterprise network environments.
• Experience provisioning and troubleshooting network routers, switches, and cryptographic devices using administrative access.
• Experience reviewing and implementing DoD Security Technical Implementation Guides (STIGs).

Benefits

• Generous cost sharing for medical insurance for the employee and dependents
• 100% company paid dental insurance for employees and dependents
• 100% company paid long-term and short-term disability insurance
• 100% company paid vision insurance for employees and dependents
• 401k plan with generous match and 100% immediate vesting
• Competitive Pay
• Generous paid leave and holiday package
• Tuition and training reimbursement
• Life and AD&D Insurance

About AnaVation

AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.

If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!

AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.