NOC Technician: Network Operations & Security Support

Mission Technologies, a division of HII; Des Moines (IA); On-site; USD 60,000 - 72,000; Full time

Job summary

Mission Technologies, a division of HII, is seeking a Network Operations Center (NOC) Technician to support the ANG DTOC in Des Moines, IA. This role joins a robust IT team handling mission networks, cyber security, and event support.

The position requires an entry-level background with help desk experience, Windows admin skills, and network monitoring. DoD Secret clearance and a CompTIA Security+ certification are required.

Qualifications

• 0 years experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
• Experience providing help desk support.
• Experience in basic Microsoft Windows system and user account administration.
• Experience in basic network monitoring and identifying/mitigating potential network outages.
• Must be able to become expert user of DIS Gateway Core and GUI, to provide expert understanding of connectivity between remote sites to the DTOC, and to the Event Control Center.
• Experience analyzing network traffic and troubleshooting DIS/HLA packets with Wireshark, DPA, or similar software tools.
• Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS) and first phase analysis of security scans.
• Basic understanding of DIS/HLA IP-based radio communication solutions, and commonly used simulation Image and Environment Generator applications.
• Must have a CompTIA Security + Certification or IAT level II equivalent.
• Must have a current or active DoD secret security clearance.
• Must be a U.S. Citizen.

Responsibilities

• The NOC Technician will assess systems and networks and identify deviations from configurations, enclave policy, or local policy.
• Monitor network activity and activate/deactivate lines as scheduled; perform first- and second-level problem determination and interface with users/vendors.
• Configure for all DMO events and create initial DTOC mission network accounts.
• Monitor health of mission networks and circuit status; plan for outages and respond to problems.
• Manage passwords and user privileges; apply client workstation patches and security fixes.
• Provide first level SIEM notification support; ANG OTTI Tier 1 help desk support.

Skills

Help desk

Windows administration

Network monitoring

DIS Gateway Core

Wireshark

ACAS

DIS/HLA knowledge

CompTIA Security+

Education

Bachelor's degree or equivalent experience

Job description

Mission Technologies, a division of HII, is seeking a Network Operations Center (NOC) Technician to support the ANG DTOC in Des Moines, IA. This role joins a robust IT team handling mission networks, cyber security, and event support.

The position requires an entry-level background with help desk experience, Windows admin skills, and network monitoring. DoD Secret clearance and a CompTIA Security+ certification are required.