Network Operations Center Technician - 29872

Mission Technologies, a division of HII; Des Moines (IA); On-site; USD 60,000 - 72,000; Full time

Job summary

Mission Technologies, a division of HII, is seeking a Network Operations Center (NOC) Technician to support the ANG DTOC in Des Moines, IA. This role joins a robust IT team handling mission networks, cyber security, and event support.

The position requires an entry-level background with help desk experience, Windows admin skills, and network monitoring. DoD Secret clearance and a CompTIA Security+ certification are required.

Qualifications

• 0 years experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
• Experience providing help desk support.
• Experience in basic Microsoft Windows system and user account administration.
• Experience in basic network monitoring and identifying/mitigating potential network outages.
• Must be able to become expert user of DIS Gateway Core and GUI, to provide expert understanding of connectivity between remote sites to the DTOC, and to the Event Control Center.
• Experience analyzing network traffic and troubleshooting DIS/HLA packets with Wireshark, DPA, or similar software tools.
• Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS) and first phase analysis of security scans.
• Basic understanding of DIS/HLA IP-based radio communication solutions, and commonly used simulation Image and Environment Generator applications.
• Must have a CompTIA Security + Certification or IAT level II equivalent.
• Must have a current or active DoD secret security clearance.
• Must be a U.S. Citizen.

Responsibilities

• The NOC Technician will assess systems and networks and identify deviations from configurations, enclave policy, or local policy.
• Monitor network activity and activate/deactivate lines as scheduled; perform first- and second-level problem determination and interface with users/vendors.
• Configure for all DMO events and create initial DTOC mission network accounts.
• Monitor health of mission networks and circuit status; plan for outages and respond to problems.
• Manage passwords and user privileges; apply client workstation patches and security fixes.
• Provide first level SIEM notification support; ANG OTTI Tier 1 help desk support.

Skills

Help desk

Windows administration

Network monitoring

DIS Gateway Core

Wireshark

ACAS

DIS/HLA knowledge

CompTIA Security+

Education

Bachelor's degree or equivalent experience

Job description

Requisition Number: 29872

Required Travel: 0 - 10%

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $60,463.00 - $72,000.00

Security Clearance: Secret

Level of Experience: Entry Level

Leadership Mindset at HII – Mission Technologies

Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes—regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities:

• Know & Grow Your People – Commit to learning and supporting team success.
• Build Relationships – Communicate openly, collaborate well, and build trust.
• Take Ownership – Deliver on commitments and take pride in your work.
• Customer First – Focus on the mission and those we serve.
• Shape the Future – Bring ideas, curiosity, and continuous improvement.
• Act with Urgency – Take initiative and follow through with purpose.

Role

Mission Technologies, a division of HII, is looking to hire a Network Operations Center (NOC) Technician supporting the Air National Guard (ANG) Distributed Training Operations Center (DTOC) in Des Moines, IA. This candidate will join a robust IT team that supports all Distributed Mission Operations (DMO) events, mission networks, site connections support activities, cyber security and other related functions.

Key Job Responsibilities

The NOC Technician will be responsible for performing assessments of systems and networks within the networking environment or enclave and identifies systems and networks that deviate from acceptable configurations, enclave policy, or local policy, evaluating incident response procedures and capabilities and monitoring, controlling, and isolating problems in a data communications network. One will also monitor all network activity, activate/deactivate network lines according to established schedules, perform first- and/or second-level problem determination (first level is help desk) and interface with users and/or network vendors.

Other duties include, but are not limited to the following:

• Configuration for all DMO events.
• Initial account creation for all DTOC mission networks.
• Monitoring the health of mission networks.
• Monitoring status of circuits.
• Plan for and respond to service outages and other problems.
• Assign, modify and delete passwords and user privileges.
• Implement client workstations software patches, security fixes and service releases.
• Provide first level of SIEM notification support.
• ANG OTTI Tier 1 help desk support.

What You Must Have

• 0 years experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
• Experience providing help desk support.
• Experience in basic Microsoft Windows system and user account administration.
• Experience in basic network monitoring and identifying/mitigating potential network outages.
• Must be able to become expert user of DIS Gateway Core and GUI, to provide expert understanding of connectivity between remote sites to the DTOC, and to the Event Control Center.
• Experience analyzing network traffic and troubleshooting DIS/HLA packets with Wireshark, DPA, or similar software tools.
• Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS) and first phase analysis of security scans.
• Basic understanding of DIS/HLA IP-based radio communication solutions, and commonly used simulation Image and Environment Generator applications.
• Must have a CompTIA Security + Certification or IAT level II equivalent.
• Must have a current or active DoD secret security clearance.
• Must be a U.S. Citizen.

Preferred Qualifications

• Working knowledge or experience with Virtual Desktop Infrastructure (VDI)
• DISA ACAS Training/Certified.
• Knowledge of PC operations in Linux and Windows NT based operating systems
• Experience with operating systems and relational database management systems such as SQL Server
• Expertise in principles, practices, and techniques in the install and maintenance of hardware
• Current Top Secret Clearance

Physical Requirements

May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances.

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Meet HII’s Mission Technologies Division

Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Find the role that’s right for you.

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

HII offers competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII

We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?

If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.