NOC TECH

SmartRecruiters, Inc.; Santa Clara (CA); On-site; USD 40,000 - 54,000; Full time

Job summary

Global Channel Management is seeking a NOC Technician for 2nd shift with 1–3 years of experience in designing and administering a monitoring and reporting solution in a high-availability environment. UNIX system administration experience is required, with a BS in CS/EE/CE or 3 years equivalent experience.

The role involves coordinating with engineers, architects, vendors, customers and developers to resolve issues, document tickets, and ensure uptime.

Qualifications

• Candidate must have UNIX system administration experience.
• Experience designing and administering a monitoring and reporting solution in a high availability environment.
• 2nd shift availability for NOC Technician.

Responsibilities

• Diagnosing troubles identified by network monitoring and working to resolve issues.
• Monitoring, troubleshooting & correcting server and network problems and live network broadcasting issues
• Working with various third parties (Engineers, System Architects, Infrastructure Vendors, Customers, and Developers) to narrow down problems and achieve resolution.
• Clearly and effectively documenting information in the Trouble Ticket system for communication to other staff, to open tickets and follow up on escalated problems.

Skills

UNIX system administration

Monitoring & reporting design

Education

BS in Computer Science, Electrical Engineering, Computer Engineering or 3 years equivalent experience

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

NOC Technician must work 2nd shift.

NOC Technician
needs1-3 year(s) experience designing and administering a monitoring and
reporting solution in a high availability environment.3 year(s) of
experience with UNIX system administration

BS in Computer Science, Electrical Engineering, Computer Engineering or 3 years equivalent experience

• NOCC
• SYSTEM ADMINISTRATION
• NETWORK OPERATIONS
• UNIX
• TCP/IP
• TCP/IP in internetworking/WAN data communications
• Diagnosing troubles identified by network monitoring and working to resolve issues.
• Monitoring, troubleshooting & correcting server and network problems and live network broadcasting issues
• .Working
  with various third parties (Engineers, System Architects,
  Infrastructure Vendors, Customers, and Developers) to narrow down
  problems and achieve resolution.
• Clearly and effectively
  documenting information in the Trouble Ticket system for communication
  to other staff, to open tickets and follow up on escalated problems.

Additional Information

$34/hr

6 months