NOC Operations Lead - DoD IT (On-Site, Hawaii)

Stratascorp LLC

Wahiawa (HI)

On-site

USD 165,000 - 173,000

Full time

5 days ago

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Job summary

StratasCorp in Wahiawa, Hawaii, is seeking an experienced IT/NOC leader to oversee 24x7 mission-critical operations. The role requires a Top Secret clearance, a DoD IAT Level III certification, and a strong background in network operations and incident management.

You will lead on-site Watch Operators and Subject Matter Experts, ensuring secure, reliable service delivery. The position emphasizes leadership, cross-site coordination, and adherence to performance standards, with travel to Virginia

Qualifications

8+ years of IT experience with at least 3 years of recent leadership/supervisory experience.
High school diploma or equivalent.
Demonstrated experience leading IT, NOC, network operations, systems administration, or mission operations personnel.
Experience managing teams supporting 24x7x365 operations.

Responsibilities

Provide overall operational leadership for the NOC and ensure 24x7 monitoring and support of mission-critical services.
Supervise a nine-person Watch Operator team and six SMEs for 24x7/Mon-Fri operations.
Establish staffing priorities and ensure adequate coverage and workload distribution.
Ensure systems remain operational, secure, and ready to support fleet requirements.
Monitor performance and ensure delivery per standards and obligations.
Identify risks and develop mitigation strategies for availability and continuity.
Provide after-hours and surge support as required.
Coordinate with cross-site locations and stakeholders to standardize practices.