NOC Observability Specialist

TechDigital Group; O'Connor Point (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDigital Group is seeking a NOC Observability & Dashboard Engineering Specialist to design, build, and maintain meaningful dashboards across New Relic, Datadog, Conviva, Mux, and Orion. You will translate telemetry and platform data into actionable operational intelligence for executive leadership, engineering managers, product owners, SRE, and operations teams.

You will proactively identify observability gaps, improve visibility, and drive data-informed decisions, representing ecosystem

Qualifications

• Experience designing and building operational dashboards across multiple platforms.
• Collaborate with Executive Leadership, Engineering Managers, Product Owners, SRE teams, and Operations teams to transform telemetry into actionable insights.
• Proactively identify observability gaps and drive data-informed decisions.

Responsibilities

• Design, build, and maintain dashboards across NR, Conviva, Mux, and Orion.
• Translate telemetry and platform data into actionable operational intelligence for stakeholders.
• Drive improvements in visibility and incident trend analysis through dashboards.

Skills

New Relic

Datadog

Observability

Tools

Conviva

Mux

Orion

Job description

Must Have's:

• 1.NewRelic/ Dadatadog
• 2.Video Monitoring tools like Conviva, Mux, Orion etc
• 3.Media Domain experience

JD:

NOC Observability & Dashboard Engineering Specialist

Highly analytical and operationally focused NOC Observability Specialist responsible for designing, building, and maintaining meaningful operational dashboards across platforms including New Relic, Conviva, Mux, and Orion. This role will partner closely with Executive Leadership, Engineering Managers, Product Owners, SRE teams, and Operations teams to transform telemetry, monitoring, and platform data into actionable operational intelligence. The ideal candidate must understand how to represent ecosystem health, customer experience, platform reliability, incident trends, streaming quality, infrastructure stability, and business-impacting KPIs through clear and operationally relevant dashboards. This is not a passive monitoring role. The expectation is to proactively identify observability gaps, improve operational visibility, and drive data-informed decision making.