NOC Network Administrator (Mid) – 24/7 Production Systems

ASM Research, An Accenture Federal Services Company; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company is seeking a NOC Network Administrator, Mid to maintain and administer servers, core services, and supporting tools within a network operations center for mission-critical federal IT environments. The role includes monitoring, troubleshooting, patching, and change management to ensure secure, available systems.

The position requires 4–7 years in system administration or NOC roles, strong Windows/Linux skills, virtualization, and the ability to

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 4–7 years in system administration or NOC operations in production environments.
• Strong proficiency with Windows and Linux OS, including configuration, performance tuning, and troubleshooting.
• Experience with virtualization, monitoring tools, and backup and recovery solutions.
• Ability to diagnose complex infrastructure issues and work under 24x7 operations.
• Strong communication and documentation skills for stakeholders and accurate incident records.
• Ability to obtain and maintain a SECRET security clearance, with U.S. citizenship required.
• Willing to work swing (2P-10:30P ET) or night shifts; 24/7 coverage.

Responsibilities

• Administer Windows and Linux servers in production environments, including installation, configuration, performance tuning, and ongoing maintenance in support of NOC operations.
• Monitor and analyze system performance and resource utilization; interpret alerts and address capacity, availability, and stability issues.
• Implement and maintain patching, backup, and recovery strategies; validate restores and document results.
• Troubleshoot complex system problems; coordinate with network and security teams for multi-layer issues.
• Manage user accounts, permissions, and access controls per security policies and audits.
• Operate and maintain NOC tool infrastructure (monitoring suites, logging, ticketing) with uptime and integration.
• Document system architectures, configuration baselines, changes, and incidents for repeatable operations.
• Provide tier 2/3 support and guidance to junior administrators and NOC staff.

Skills

Communication

Documentation

Problem solving under pressure

Team collaboration

Attention to detail

Education

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience

Tools

Windows

Linux

Virtualization

Monitoring tools

Backup & recovery

Job description

ASM Research, An Accenture Federal Services Company is seeking a NOC Network Administrator, Mid to maintain and administer servers, core services, and supporting tools within a network operations center for mission-critical federal IT environments. The role includes monitoring, troubleshooting, patching, and change management to ensure secure, available systems.

The position requires 4–7 years in system administration or NOC roles, strong Windows/Linux skills, virtualization, and the ability to