NOC Network Administrator — 24/7 Production Infra (Mid)

ASM Research, An Accenture Federal Services Company; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Mid to maintain and administer servers, core services, and supporting tools within a network operations center for mission-critical federal IT operations.

The role focuses on monitoring system performance, troubleshooting complex issues, patching, backup, and documentation in a 24x7 production environment. Strong Windows/Linux skills and the ability to obtain SECRET clearance are required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 4–7 years of experience in system administration or NOC operations roles with responsibility for maintaining enterprise infrastructure in production environments.
• Strong proficiency with Windows and Linux operating systems, including configuration, performance tuning, and troubleshooting.
• Experience with virtualization technologies, system monitoring tools, and backup and recovery solutions.
• Demonstrated ability to diagnose and resolve complex infrastructure issues and to work effectively under pressure in a 24x7 operational setting.
• Strong communication and documentation skills for interacting with both technical and non‑technical stakeholders and recording configurations, changes, and incidents accurately.
• Ability to obtain and maintain a SECRET security clearance, with U.S. citizenship required.
• Candidates must be willing to work swing (2P-10:30P ET) or night (10P-6:30A) shifts. Schedule will be either Tues-Sat or Sun-Thurs for 24/7 coverage.

Responsibilities

• Administer Windows and Linux servers in production environments, including installation, configuration, performance tuning, and ongoing maintenance in support of NOC operations.
• Monitor and analyze system performance and resource utilization, interpret alerts from monitoring platforms, and proactively address capacity, availability, and stability issues.
• Implement and maintain patching, backup, and recovery strategies for critical NOC systems, regularly validating restore procedures and documenting results.
• Troubleshoot complex system problems involving operating systems, virtualization platforms, storage, and core services, coordinating with network and security teams when issues span multiple layers.
• Manage user accounts, permissions, and access controls across server and application platforms in alignment with security policies and audit requirements.
• Operate and maintain NOC tool infrastructure—such as monitoring suites, logging platforms, and ticketing systems—ensuring these tools remain available, updated, and properly integrated.
• Document system architectures, configuration baselines, changes, and incident resolutions to enable repeatable operations and effective knowledge transfer.
• Provide tier 2/3 support and guidance to junior administrators and NOC staff on system administration practices and tool usage.

Skills

System administration

Troubleshooting

Documentation

Communication

Security clearance

Education

Bachelor's degree or equivalent

Tools

SIEM

Monitoring tools

Backup solutions

Virtualization

Job description

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Mid to maintain and administer servers, core services, and supporting tools within a network operations center for mission-critical federal IT operations.

The role focuses on monitoring system performance, troubleshooting complex issues, patching, backup, and documentation in a 24x7 production environment. Strong Windows/Linux skills and the ability to obtain SECRET clearance are required.