NOC Lead - TS/Q Cleared, Onsite in DC/VA

Piper Companies; Washington (District of Columbia); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

401k Plan

PTO

Holidays

Job summary

Zachary Piper Solutions is seeking an experienced NOC Lead to join a technology and engineering services firm serving federal government and national security customers. This fully onsite role is based in Washington D.C./Manassas, VA and requires an active Top Secret or Q clearance.

The NOC Lead ensures continuous availability, performance, security, and operational integrity of enterprise IT services, coordinating people, processes, tools, and vendors to detect, resolve, and prevent issues

Qualifications

• 5–10 years of IT/network operations experience.
• 2–5 years leading technical teams or operational environments.
• Strong enterprise networking with TCP/IP, DNS, DHCP, routing, switching, firewalls and WAN circuits.
• Hands-on with Cisco IOS-XE/NX-OS and Arista EOS; Windows and Linux environments.
• Experience with monitoring and security tools (Riverbed NetIM, Wireshark, Splunk, Panorama/PAN-OS, Ansible, Tenable).
• Experience supporting 24x7x365, SLA-driven environments and ITSM processes.
• Active Top Secret or Q clearance; onsite work in Washington DC/Manassas, VA.

Responsibilities

• Lead daily NOC operations and ensure 24x7x365 availability, performance, security, and operational readiness across enterprise IT infrastructure.
• Manage major incidents, outages, escalations, troubleshooting, and service restoration while ensuring SLA compliance.
• Supervise and mentor NOC analysts and engineers; manage shift coverage, handoffs, and SOP adherence.
• Coordinate technical teams, customers, vendors, and carriers during incidents and maintenance.
• Monitor performance, perform RCA, and drive corrective actions for recurring issues.
• Improve monitoring, alerting, automation, and documentation; support cybersecurity and compliance.

Skills

IT/Network operations

Team leadership

Enterprise networking

TCP/IP/DNS/DHCP

Routing & switching

Firewalls

WAN circuits

Riverbed NetIM

Wireshark

Splunk

PAN-OS

Ansible

Tenable

Tools

Riverbed NetIM

Wireshark

Splunk

PAN-OS

Ansible

Tenable

Job description

Zachary Piper Solutions is seeking an experienced NOC Lead to join a technology and engineering services firm serving federal government and national security customers. This fully onsite role is based in Washington D.C./Manassas, VA and requires an active Top Secret or Q clearance.

The NOC Lead ensures continuous availability, performance, security, and operational integrity of enterprise IT services, coordinating people, processes, tools, and vendors to detect, resolve, and prevent issues