NOC Lead (Top Secret)

Zachary Piper Solutions; Manassas (VA); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

PTO

11 Paid Holidays

Medical

Dental

Vision

401k

Job summary

Zachary Piper Solutions is seeking a NOC Lead to support a critical DoE/NNSA program in Manassas, VA. This on-site role oversees and safeguards enterprise IT services and infrastructure, ensuring availability, performance, security and operational resilience.

The NOC Lead will manage 24x7 operations, lead incident response, coordinate changes, mentor staff, and communicate status to stakeholders. Active TS/DOE Q clearance is required.

Qualifications

• Bachelor’s degree in a related discipline and 10+ years in IT network operations/engineering.
• 4+ years of leadership experience.
• Active Top Secret clearance and ability to obtain DOE Q clearance.

Responsibilities

• Monitor and maintain availability, performance, and health of enterprise networks, systems, and applications.
• Oversee 24x7x365 operations across all shifts.
• Lead incident response, coordinate restoration, and manage escalations.
• Document incidents and requests per SLAs and procedures.
• Conduct root cause analyses and drive corrective actions.
• Mentor and develop NOC analysts and engineers; manage workload and onboarding.
• Coordinate change implementations and cross-functional support for reliable service delivery.
• Serve as operational liaison to customers, stakeholders, and vendors.
• Monitor risks and ensure compliance with SLAs and requirements.
• Prepare operational reports and executive status updates.

Skills

Network engineering

Leadership

Incident management

Communication

ITIL

Education

Bachelor's degree in related discipline

Tools

Riverbed NetIM

Syslog

Wireshark

Splunk

Panorama/PAN-OS

Cisco IOS-XE/NX-OS

Arista EOS

Job description

Zachary Piper Solutions is seeking a NOC Lead to support a critical program for Department of Energy, National Nuclear Security Administration in Manassas, VA. The team is seeking an experienced network engineer to oversee and safeguard the availability, performance, security, and operational resilience of enterprise IT services and infrastructure for the agency.

Clearance: Active Top Secret Clearance, ability to obtain DOE Q clearance

Location: Manassas, VA (100% on-site), ability to commute to Washington, D.C. initially

This job opens for applications on 9/14/2026 Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the NOC Lead:

• Monitor and maintain the availability, performance, and health of enterprise networks, systems, applications, and infrastructure.
• Oversee 24x7x365 operations, ensuring continuous service coverage and operational readiness across all shifts.
• Lead incident response activities, coordinate service restoration efforts, and manage escalations to minimize business impact.
• Ensure incidents, outages, and service requests are documented, tracked, and resolved in accordance with established SLAs and operational procedures.
• Conduct root cause analyses and drive corrective and preventive actions to reduce recurring incidents and improve service reliability.
• Supervise, mentor, and develop NOC analysts and engineers, including workload management, performance coaching, and staff onboarding.
• Coordinate change implementations, maintenance activities, and cross-functional technical support to ensure stable and reliable service delivery.
• Serve as the primary operational liaison for customers, stakeholders, vendors, and support partners, providing timely communication on service impacts and resolution status.
• Monitor operational risks, maintain situational awareness of ongoing incidents and outages, and ensure compliance with service level and contractual requirements.
• Prepare and deliver operational reports, performance metrics, dashboards, and executive-level status updates.

Qualifications of the NOC Lead:

• Active Top Secret and/or DOE Q clearance
• Bachelor’s degree from an accredited college in a related discipline and 10+ years of IT network operations/engineering, 4+ years of leadership experience
• Enterprise network technologies (TCP/IP, DNS, DHCP, routing, switching, firewalls).
• Cisco Route and Switch configuration (IOS-XE,NX-OS)
• Arista Switch Configuration (EOS)
• Spine/Leaf Architecture
• Familiar with WAN Circuits i.e. Metro Ethernet, Circuit Diversity
• Windows and Linux server environments.
• Cloud platforms (AWS, Azure, or Google Cloud) preferred.
• Monitoring and management tools such as Riverbed NetIM, Syslog, Wireshark, Splunk, or Panorama/PAN-OS.
• IT Service Management (ITSM) processes including Incident, Problem, Change, and Knowledge Management.

Compensation of the NOC Lead:

• Total compensation based on experience level - $160,000-$200,000 **based on experience level**
• Full Benefits: PTO, 11 Paid Holidays, Medical, Dental, and Vision, 401k with ADP
• Long-term program (3.5 years remaining)

#LI-MK1 #LI-Onsite

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