NOC Lead - 174000

Piper Companies; Washington (District of Columbia); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Full benefits package

Tuition reimbursement

Job summary

Zachary Piper Solutions is seeking a NOC Lead to support a cybersecurity focused team for federal mission environments. This on-site role is based in Manassas, VA and Washington, DC, overseeing 24/7 network operations to ensure availability, performance, and security of enterprise systems.

You will lead incident response, coordinate service restorations, mentor NOC staff, manage change and vendor activities, and drive improvements to meet SLA standards and regulatory requirements for complex IT

Qualifications

• 5–10 years of IT operations, network operations, or systems administration experience.
• 2–5 years in a leadership role.

Responsibilities

• Monitor system, network, and application performance to ensure continuous operational availability.
• Lead incident response, manage escalations, and coordinate service restoration across teams.
• Supervise and mentor NOC staff, ensuring SOP adherence and effective shift operations.
• Oversee change management, maintenance activities, and vendor coordination.
• Drive process improvements, reporting, and compliance with SLA and standards.

Skills

Leadership experience

Incident management

Network operations

TCP/IP

DNS

DHCP

Routing/Switching

Firewalls

Cisco IOS-XE/NX-OS

Arista EOS

SLA awareness

Education

Bachelor's degree preferred

Tools

Cisco IOS-XE

NX-OS

Arista EOS

Job description

Zachary Piper Solutions is seeking a NOC Lead to support a company focused on cybersecurity operations, engineering, and compliance for federal mission environments. This position is on-site at Manassas, VA and Washington, DC. The NOC Lead will oversee 24/7 network operations, ensuring the availability, performance, and security of enterprise systems while leading incident response and operational excellence initiatives. This role is critical to maintaining mission continuity and driving reliability across complex IT infrastructure.

Responsibilities for the NOC Lead include:

• Monitor system, network, and application performance while ensuring continuous operational availability
• Lead incident response efforts, manage escalations, and coordinate service restoration across teams
• Supervise and mentor NOC staff, ensuring adherence to SOPs and effective shift operations
• Oversee change management, maintenance activities, and vendor coordination
• Drive process improvements, reporting, and compliance with SLA and operational standards

Required Qualifications for the NOC Lead include:

• 5–10 years of experience in IT operations, network operations, or systems administration, with 2–5 years in a leadership role
• Experience with enterprise technologies including TCP/IP, DNS, DHCP, routing/switching, firewalls, Cisco (IOS-XE, NX-OS), and Arista (EOS)
• Strong experience with incident management, root cause analysis, SLA-driven environments, and 24/7 operations
• Bachelor’s degree preferred (or equivalent experience) in IT, Networking, or related field
• Active Top Secret clearance (within the last 5 years) or DOE Q clearance

Compensation for the NOC Lead include:

• Salary Range: $170,000-190,000
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law