Network Operations Center (NOC) Engineer | Lorven Technologies | Omaha, Nebraska, USA

Lorven Technologies; Omaha (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Lorven Technologies seeks a Network Operations Center (NOC) Engineer in Omaha, NE, to monitor and maintain mission-critical telecom and IT networks. The role emphasizes incident management, proactive monitoring, and collaboration with carriers, vendors, and cybersecurity teams.

The candidate should have strong TCP/IP fundamentals, experience with routing/switching, Linux administration, and a track record in 24x7 operational environments to ensure high availability and performance of

Qualifications

• Bachelor’s degree or diploma in a relevant field.
• Minimum 3 years in NOC, telecom, ISP, or network support environments.
• Strong TCP/IP networking fundamentals.
• Experience with routing and switching technologies.

Responsibilities

• Monitor, maintain, and support enterprise and OT network infrastructure from the NOC.
• Detect, troubleshoot, and resolve network incidents, outages, and connectivity issues.
• Support routers, switches, firewalls, microwave systems, and backhaul infrastructure.
• Coordinate with carriers, vendors, and internal teams during incident resolution.
• Analyze network performance metrics to ensure high availability and service quality.
• Manage incident tickets, escalations, and root cause analysis reports.
• Perform Linux system administration and operational support tasks.
• Document operational procedures and network diagrams.

Skills

TCP/IP fundamentals

Routing & Switching

Linux administration

Incident Management

Network monitoring

Documentation

Education

Bachelor’s Degree in Computer Science / IT / Telecommunications

CCNA Certification

CCNP Certification

CompTIA Network+ Certification

RHCSA / LPIC / Linux+ Certification

Tools

SolarWinds

PRTG

Nagios

Zabbix

Job description

Job Title: Network Operations Center (NOC) Engineer | Lorven Technologies | Omaha, Nebraska, USA

Recruiting Company: Lorven Technologies

Job Location: Omaha, Nebraska, USA (Onsite)

Job Type: Full-Time / Contract

Shift Options: Second Shift (15:15-23:15 CDT) / Third Shift (23:15-07:15 CDT), 24×7 Operations Environment, Telecommunications & Operational Technology (OT) Networks

Position Summary

Lorven Technologies is seeking a highly motivated Network Operations Center (NOC) Engineer to support, monitor, and maintain mission-critical telecommunications and network infrastructure. This role is responsible for ensuring the availability, reliability, and performance of enterprise, telecom, and operational technology networks that support essential transportation and communication services.

Detailed Job Description

As a NOC Engineer, you will serve as a key member of a 24×7 Network Operations team responsible for monitoring and maintaining critical network infrastructure across enterprise and operational technology environments. The role involves proactive network monitoring, incident management, troubleshooting, escalation handling, and service restoration activities. You will work with routers, switches, firewalls, microwave communication systems, and backhaul networks while collaborating with field engineers, carriers, vendors, and cybersecurity teams. The successful candidate will possess strong networking fundamentals, Linux administration skills, and experience supporting highly available telecom or enterprise infrastructures. This position offers the opportunity to work on mission-critical communication systems that support transportation and operational excellence.

Key Responsibilities

• Monitor, maintain, and support enterprise and operational technology (OT) network infrastructure from the Network Operations Center
• Detect, troubleshoot, and resolve network incidents, outages, and connectivity issues
• Support routers, switches, firewalls, microwave radio systems, and backhaul communication infrastructure
• Coordinate with carriers, service providers, vendors, and internal technical teams during incident resolution
• Analyze network performance metrics and ensure high network availability and service quality
• Manage incident tickets, escalations, problem records, and service restoration activities
• Perform Linux system administration, troubleshooting, and operational support tasks
• Support network maintenance windows, upgrades, patching, and configuration changes
• Conduct root cause analysis and prepare detailed incident and performance reports
• Maintain operational documentation, procedures, and technical records
• Collaborate with engineering, operations, field services, and cybersecurity teams
• Participate in shift-based operations and on-call support rotations

Required Qualifications & Skills

• Bachelor’s Degree or Diploma in Computer Science, Information Technology, Telecommunications, Electronics Engineering, or a related field
• Minimum 3 years of experience in Network Operations Center (NOC), telecommunications, ISP, or network support environments
• Strong knowledge of TCP/IP networking fundamentals
• Hands-on experience with Routing and Switching technologies
• Knowledge of VLANs, DNS, DHCP, and VPN technologies
• Experience using network monitoring and fault management tools
• Hands-on experience troubleshooting routers, switches, and enterprise network infrastructure
• Experience supporting telecom carrier, ISP, WAN, or enterprise network environments
• Knowledge of microwave radio communication systems
• Linux administration and troubleshooting experience
• Strong understanding of Incident Management and Problem Management processes
• Excellent analytical, troubleshooting, communication, and documentation skills
• Ability to work effectively in a 24×7 operational environment

Nice-to-Have Skills

• Experience supporting railway, transportation, or transit communication systems
• Knowledge of Positive Train Control (PTC) systems
• Knowledge of Centralized Traffic Control (CTC) systems
• Experience with rail operations communication networks
• Familiarity with Supervisory Control and Data Acquisition (SCADA) and Operational Technology (OT) environments
• Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar monitoring platforms
• Cisco Certified Network Associate (CCNA) Certification
• Cisco Certified Network Professional (CCNP) Certification
• CompTIA Network+ Certification
• Red Hat Certified System Administrator (RHCSA), LPIC, or Linux+ Certification

Recruitment Pro Tip

For NOC engineering roles, employers highly value candidates who can demonstrate measurable experience handling critical incidents, network monitoring, telecom infrastructure support, and root cause analysis. Highlight examples where you reduced outage durations, improved network availability, managed escalations, or supported large-scale ISP, telecom, transportation, or operational technology networks to strengthen your application.