NOC Engineer I - Hybrid (Entry Level)

Segra; Kansas City (MO); Hybrid; USD 64,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Tuition and gym reimbursements

Vacation/PTO, paid holidays

Job summary

Segra is seeking a qualified NOC Engineer I for full-time work in either Kansas City, MO or Columbia, SC, with a hybrid schedule requiring 3 days in the KC office and 2 remote days weekly.

This entry-level role focuses on developing technical skills in monitoring, troubleshooting, and incident documentation across Segra's fiber, voice and data services, under close guidance of senior engineers.

Qualifications

• Associate degree or 1–2 years telecom experience required.
• At least 2 years of professional level technical or engineering experience; or equivalent.
• Bachelor's degree preferred but not required.

Responsibilities

• Provide foundational support for monitoring and managing network services in a 24x7 NOC.
• Assist with routine network surveillance and basic system troubleshooting.
• Document incidents and resolutions; escalate to higher level engineers as needed.
• Learn technologies and maintain operational documentation.

Skills

Communication

Analytical thinking

Multitasking

Documentation

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Job description

Segra is seeking a qualified NOC Engineer I for full-time work in either Kansas City, MO or Columbia, SC, with a hybrid schedule requiring 3 days in the KC office and 2 remote days weekly.

This entry-level role focuses on developing technical skills in monitoring, troubleshooting, and incident documentation across Segra's fiber, voice and data services, under close guidance of senior engineers.