NOC Engineer - Wireless & Network Operations (Hybrid)

isofy; North Charleston (SC); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

isofy is seeking an experienced NOC Engineer to monitor and maintain client site networks on our network management platform. You will own detection, triage, and resolution of network events, escalating with diagnostic detail when deeper engineering support is required, collaborating with firewalls, switches, APs, and monitoring tools.

This is a full-time role based in North Charleston, SC with hybrid work after onboarding and an on-call rotation that may include evenings and weekends.

Qualifications

• Bachelor’s degree or equivalent in CS/IT or related field.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, Radius, SNMP, CoA, etc.
• Experience with network hardware and software including Cisco, Juniper, Meraki, WatchGuard.

Responsibilities

• Monitor client site networks and identify performance degradation before end users.
• Triage and resolve network alerts and tickets across firewalls, switches, APs, and circuits.
• Own wireless escalations and configure wireless coverage based on best practices.
• Own first response for network incidents and drive events to resolution.
• Coordinate with client contacts, carriers, and vendors during outages.
• Track uptime, response time, and resolution metrics.

Skills

Networking concepts

WLAN/RF fundamentals

Incident response

Independent teamwork

Communication skills

Education

Bachelor's degree in CS/IT or related

Tools

Cisco

Juniper

Meraki

WatchGuard

Job description

isofy is seeking an experienced NOC Engineer to monitor and maintain client site networks on our network management platform. You will own detection, triage, and resolution of network events, escalating with diagnostic detail when deeper engineering support is required, collaborating with firewalls, switches, APs, and monitoring tools.

This is a full-time role based in North Charleston, SC with hybrid work after onboarding and an on-call rotation that may include evenings and weekends.