NOC Engineer: 24/7 Rail & Telecom Network Ops

Lorven Technologies Inc.; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Job summary

Lorven Technologies Inc. in Omaha, NE is seeking a Network Operations Center (NOC) Engineer to monitor, support and maintain mission-critical telecom and network infrastructure on-site.

You will handle incident management, troubleshooting connectivity issues and ensure high availability across OT and enterprise networks. The ideal candidate has 3+ years in a NOC or telecom environment, strong routing/switching skills, Linux administration, and experience with network monitoring tools.

Qualifications

• Bachelor's degree or diploma in CS/IT/telecommunications or related field.
• 3+ years in NOC, telecom, or network support environments.
• Strong understanding of networking fundamentals: TCP/IP, routing and switching, VLANs, DNS/DHCP, VPNs.
• Hands-on experience with routers, switches, and network infrastructure troubleshooting.
• Experience Linux administration and troubleshooting.
• Strong incident management, problem management, and troubleshooting methodologies.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor, maintain, and support enterprise and OT network infrastructure from the NOC environment.
• Perform proactive monitoring, fault detection, troubleshooting, and resolution of network incidents.
• Diagnose and resolve issues related to routers, switches, firewalls, and network connectivity.
• Support microwave radio communication systems and backhaul infrastructure.
• Coordinate with telecom vendors, ISPs, and third-party providers to resolve issues.
• Analyze network performance and recommend improvements to ensure reliability and availability.
• Manage incidents, problem tickets, escalations, and service restoration per SLAs.
• Perform system administration on Linux-based servers and applications.
• Support network maintenance, software upgrades, and configuration changes.
• Prepare incident reports, root cause analyses, and operational documentation.
• Collaborate with engineering, operations, cybersecurity, and field support teams.
• Participate in on-call support and shift-based operations as required.

Skills

TCP/IP

Routing & Switching

VLANs

DNS/DHCP

VPNs

Network Monitoring Tools

Linux administration

Incident management

Troubleshooting

On-call support

Education

Bachelor's degree or Diploma in CS/Telecom/IT

Tools

SolarWinds

PRTG

Nagios

Zabbix

Job description

Lorven Technologies Inc. in Omaha, NE is seeking a Network Operations Center (NOC) Engineer to monitor, support and maintain mission-critical telecom and network infrastructure on-site.

You will handle incident management, troubleshooting connectivity issues and ensure high availability across OT and enterprise networks. The ideal candidate has 3+ years in a NOC or telecom environment, strong routing/switching skills, Linux administration, and experience with network monitoring tools.