Network Operations Center Engineer

Lorven Technologies Inc.; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Job summary

Lorven Technologies Inc. in Omaha, NE is seeking a Network Operations Center (NOC) Engineer to monitor, support and maintain mission-critical telecom and network infrastructure on-site.

You will handle incident management, troubleshooting connectivity issues and ensure high availability across OT and enterprise networks. The ideal candidate has 3+ years in a NOC or telecom environment, strong routing/switching skills, Linux administration, and experience with network monitoring tools.

Qualifications

• Bachelor's degree or diploma in CS/IT/telecommunications or related field.
• 3+ years in NOC, telecom, or network support environments.
• Strong understanding of networking fundamentals: TCP/IP, routing and switching, VLANs, DNS/DHCP, VPNs.
• Hands-on experience with routers, switches, and network infrastructure troubleshooting.
• Experience Linux administration and troubleshooting.
• Strong incident management, problem management, and troubleshooting methodologies.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor, maintain, and support enterprise and OT network infrastructure from the NOC environment.
• Perform proactive monitoring, fault detection, troubleshooting, and resolution of network incidents.
• Diagnose and resolve issues related to routers, switches, firewalls, and network connectivity.
• Support microwave radio communication systems and backhaul infrastructure.
• Coordinate with telecom vendors, ISPs, and third-party providers to resolve issues.
• Analyze network performance and recommend improvements to ensure reliability and availability.
• Manage incidents, problem tickets, escalations, and service restoration per SLAs.
• Perform system administration on Linux-based servers and applications.
• Support network maintenance, software upgrades, and configuration changes.
• Prepare incident reports, root cause analyses, and operational documentation.
• Collaborate with engineering, operations, cybersecurity, and field support teams.
• Participate in on-call support and shift-based operations as required.

Skills

TCP/IP

Routing & Switching

VLANs

DNS/DHCP

VPNs

Network Monitoring Tools

Linux administration

Incident management

Troubleshooting

On-call support

Education

Bachelor's degree or Diploma in CS/Telecom/IT

Tools

SolarWinds

PRTG

Nagios

Zabbix

Job description

Our client is looking Network Operations Center (NOC) Engineer for Long term project in Omaha, NE (Onsite) Below is the detail requirement.

Job Title: Network Operations Center (NOC) Engineer

Second shift is 15:15 – 23:15 CDT; Third shift is 23:15 – 07:15 CDT.

Job Summary

We are seeking a highly motivated and technically skilled Network Operations Center (NOC) Engineer to support, monitor, and maintain mission-critical communication and network infrastructure. The successful candidate will be responsible for network monitoring, incident management, troubleshooting connectivity issues, and ensuring high availability of telecom and operational systems. Experience with railway operations systems and telecommunications networks is highly desirable.

Key Responsibilities

• Monitor, maintain, and support enterprise and operational technology (OT) network infrastructure from the NOC environment.
• Perform proactive monitoring, fault detection, troubleshooting, and resolution of network incidents.
• Diagnose and resolve issues related to routers, switches, firewalls, and network connectivity.
• Support microwave radio communication systems and associated backhaul infrastructure.
• Coordinate with telecom vendors, ISPs, and third‑party service providers to resolve network and connectivity issues.
• Analyze network performance and recommend improvements to ensure reliability and system availability.
• Manage incidents, problem tickets, escalations, and service restoration activities in accordance with defined SLAs.
• Perform system administration activities on Linux‑based servers and applications.
• Support network maintenance activities, software upgrades, and configuration changes.
• Prepare incident reports, root cause analyses, and operational documentation.
• Collaborate with engineering, operations, cybersecurity, and field support teams to maintain operational continuity.
• Participate in on‑call support and shift‑based operations as required.

Required Qualifications

• Bachelor's degree or Diploma in Computer Science, Telecommunications, Information Technology, Electronics Engineering, or related field.
• 3+ years of experience in Network Operations Center (NOC), telecommunications, or network support environments.
• Strong understanding of networking fundamentals including:
• TCP/IP
• Routing and Switching
• VLANs
• DNS/DHCP
• VPNs
• Network Monitoring Tools
• Hands‑on experience with routers, switches, and network infrastructure troubleshooting.
• Experience supporting Telecom Carrier, ISP, WAN, or enterprise connectivity environments.
• Knowledge of microwave radio communication systems.
• Experience with Linux administration and troubleshooting.
• Strong understanding of incident management, problem management, and troubleshooting methodologies.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience supporting railway or transportation communication systems.
• Knowledge of:
• Positive Train Control (PTC)
• Centralized Traffic Control (CTC)
• Rail Operations Communication Networks
• Familiarity with SCADA, operational technology (OT), or mission‑critical infrastructure environments.
• Experience with network monitoring tools such as SolarWinds, PRTG, Nagios, Zabbix, or similar.
• Industry certifications such as:
• CCNA / CCNP
• CompTIA Network+

Key Skills

• Network Monitoring & Operations
• Routing & Switching
• Telecom & ISP Connectivity
• Microwave Radio Systems
• Incident & Problem Management
• Network Troubleshooting
• Operational Technology (OT) Networks
• Positive Train Control (PTC)
• Centralized Traffic Control (CTC)

Nice to Have

• Experience supporting transportation, rail, transit, or critical infrastructure projects.
• Understanding of cybersecurity practices for operational and communication networks.
• Knowledge of field communications equipment and telecom transmission systems.

This position may require participation in a 24x7 operational support model, including rotational shifts, weekends, and on‑call support to ensure continuous network availability and incident response.